2022
DOI: 10.1177/01708406221103969
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Making Space for Garbage Cans: How emergent groups organize social media spaces to orchestrate widescale helping in a crisis

Abstract: During the Covid-19 pandemic, citizens self-organized at an unprecedented scale to support vulnerable people in neighbourhoods, towns, and cities. Drawing on an in-depth study of an online volunteering group that emerged at the beginning of the pandemic and helped thousands of people in a UK city, we unpack how citizens co-construct social media spaces to orchestrate helping activity during a crisis. Conceptualizing a novel synthesis of classical garbage can theory and virtual space, we reveal how emergent gro… Show more

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Cited by 12 publications
(12 citation statements)
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References 67 publications
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“…When invoked, solidarity is typically rendered as a background motif – as a natural, pre-existing attitude or spontaneous expression – in collective action (e.g. Burke, Omidvar, Spanellis, & Pyrko, 2022), a given property of certain forms such as cooperatives or companies taken over by workers (e.g. Meira, 2014), an outcome of prefigurative processes (e.g.…”
Section: Discussionmentioning
confidence: 99%
“…When invoked, solidarity is typically rendered as a background motif – as a natural, pre-existing attitude or spontaneous expression – in collective action (e.g. Burke, Omidvar, Spanellis, & Pyrko, 2022), a given property of certain forms such as cooperatives or companies taken over by workers (e.g. Meira, 2014), an outcome of prefigurative processes (e.g.…”
Section: Discussionmentioning
confidence: 99%
“…This paper advances the critical potential of the uncanny for theorizing crisis and for understanding organizational responses to crisis. It adds to work in organization studies which engages with the pandemic (Burke, Omidivar, Spanellis, & Pyrko, 2023; Riad, 2023; Rouleau, 2023). It also constitutes one response to the invitation in this journal to provide ‘new problematizations in the crisis management literature’ (Kornberger, Leixnering, & Meyer, 2019, p. 261).…”
Section: Discussionmentioning
confidence: 99%
“…The global travesty generated from the arrival of a new coronavirus compels us to ask what the virus means for organization studies (e.g. Burke, Omidvar, Spanellis, & Pyrko, 2022; Simpson, Harding, Fleming, Sergi, & Hussenot, 2021). The essay contributes to this imperative by scrutinizing the dynamics of a changing episteme.…”
Section: Afterword: Framing a Research Agendamentioning
confidence: 99%