Making Sense of Communication Associated with Artifacts during Early Design Activity

Sharmin, Moushumi; Bailey, Brian P.

doi:10.1007/978-3-642-23774-4_17

Cited by 2 publications

(4 citation statements)

References 26 publications

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“…Decision cards try to solve this issue with a minimally structured approach to document design activities. We focus on supporting the early stages of design, where communication around visual artefacts, such as sketches, pictures, and notes, has an important role in the generation and selection of ideas [13], [31]. Thus, we aim to capture design rationale without influencing or interfering with the design thinking or its outcomes.…”

Section: Decision Cardsmentioning

confidence: 99%

Capturing Design Decision Rationale with Decision Cards

Lopez¹,

Rovelo²,

Haesen³

et al. 2017

Human-Computer Interaction - INTERACT 2017

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HAL is a multidisciplinary open access archive for the deposit and dissemination of scientific research documents, whether they are published or not. The documents may come from teaching and research institutions in France or abroad, or from public or private research centers. L'archive ouverte pluridisciplinaire HAL, est destinée au dépôt et à la diffusion de documents scientifiques de niveau recherche, publiés ou non, émanant des établissements d'enseignement et de recherche français ou étrangers, des laboratoires publics ou privés.

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Section: Decision Cardsmentioning

confidence: 99%

Capturing Design Decision Rationale with Decision Cards

Lopez¹,

Rovelo²,

Haesen³

et al. 2017

Human-Computer Interaction - INTERACT 2017

View full text Add to dashboard Cite

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“…Communication during the early stages of design is often linked to visual artefacts [2,3]. However, existing systems tend to focus on the support for creating these artefacts, but not on the influence of communication to their evolution [3].…”

Section: Context and Backgroundmentioning

confidence: 99%

“…However, existing systems tend to focus on the support for creating these artefacts, but not on the influence of communication to their evolution [3]. Designers use various practices as workarounds to reduce the burden of managing artefact-based communication, including [1]:…”

Section: Context and Backgroundmentioning

confidence: 99%

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Helaba: A System to Highlight Design Rationale in Collaborative Design Processes

Lopez

Haesen

Luyten

et al. 2015

Lecture Notes in Computer Science

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Abstract. Design activities associated to the ideation phase of design processes require mutual understanding and clear communication based on artefacts. However, this is often a challenge for remote and multidisciplinary teams due to the lack of ad hoc tools for this purpose. Our approach is to solve these limitations by explicitly connecting pieces of information related to design rationale, feedback, and evolution with the artefacts that are subject of communication. We propose Helaba, a system that creates a shared workspace to support communication revolving around design artefacts and activities within multidisciplinary teams. Helaba supports design communication and rationale, and potentially leads to more satisfying outcomes from the design process.Keywords: Design, design rationale, remote / multidisciplinary communication IntroductionModern design has evolved into a complex knowledge activity that more often than not involves multidisciplinary teams. However, these teams often lack the tools for efficient collaboration and communication, specifically because the different roles involved also have different work practices and focus, and use domain specific languages. We tackle two main challenges in communication within a design team and with their stakeholders. First, issues with mutual understanding and clear communication during the ideation phase of the design process, which leads to suboptimal results, loss of time and thus money and sometimes frustrations and difficulties in collaboration. Second, design processes often involve asynchronous and remote communication, which we found has many disadvantages if there is no domain-specific system to mediate and support this type of communication. We discovered that explicitly connecting pieces of information with the artefacts that are the subject of communication can help a great deal to improve this.In this paper we introduce Helaba, a semi-functional prototype that aims to reduce the challenges faced in remote, multidisciplinary design communication. The word Helaba is used in the Flemish spoken language to greet someone, but also to attract the

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Making Sense of Communication Associated with Artifacts during Early Design Activity

Cited by 2 publications

References 26 publications

Capturing Design Decision Rationale with Decision Cards

Capturing Design Decision Rationale with Decision Cards

Helaba: A System to Highlight Design Rationale in Collaborative Design Processes

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