m-commerce technology adoption

Abstract

Purpose The purpose of this study is to consolidate the state of research in mobile commerce (m-commerce) technology adoption from 2008 to 2017. This study not only reviews the evolution of m-commerce literature but also highlights the significant contribution of authors and their productive collaborations in the development of this area. Design/methodology/approach A total of 184 peer-reviewed articles focusing on m-commerce adoption were obtained after applying search criteria on Scopus database. After using inclusion and exclusion criteria to achieve the objective of this study, 86 journals were shortlisted. The study further discusses the dispersion of various m-commerce applications being explored in m-commerce literature. In addition, dominating technology adoption theories and the most used keywords have also been identified and discussed in this study. Findings This study indicates that technology acceptance model and unified theory of acceptance and use of technology are the most exploited technology adoption theories. Moreover, the dominating constructs in literature are perceived usefulness, ease of use social influence/social norm on behavior intention, attitude intention followed by performance expectancy, facilitating condition and effort expectancy influence on intention. Originality/value This study presents a detailed association rule mining and community analysis to show the association among constructs such as usefulness, ease of ease, social influence and intention as dominant group in this area. The study also identifies lesser explored constructs and indicates possible future research to validate and strengthen their understanding further.

Determining mobile payment adoption: A systematic literature search and bibliometric analysis

“…The trend of mobile payment in India is on upward trajectory. Chhonker et al (2018) conducted a comprehensive review of the literature in the field of mobile commerce. The review was based on 184 empirical articles published between 2008 and 2017.…”

The Impact of Personality Traits Towards the Intention to Adopt Mobile Learning

“…The findings from various research areas such as mobile commerce studies show that usage of TAM and UTAUT is the first priority of researchers to research on the understanding of user intentions [16]. Moreover, the associations between certain constructs such as ease of use, usefulness, attitude, and intention were found as the strongest determinants to identify user intentions.…”

“…Figure 1 describes the utilization of technology adoption theories in the m-commerce literature. TAM has been used in the majority of studies (n = 87) in comparison with hybrid models or other theories in the literature [16].…”

“…Moreover, other constructs like perceived risk, perceived enjoyment, personal innovativeness, self-efficacy, trust, security, and perceived cost . Dominant theories in mobile commerce adoption [16] have been increasingly investigated. Hence this research has adopted the TAM model as one of the most widely used theories in studying the adoption of IT innovations.…”

Users’ Evaluation of a New Web Browser Payment Interface for Facilitating the Use of Multiple Payment Systems

“…In this aim of the research, many recent reviews concentrate on optimizing the quality of service of (M)EPS from the part of security and trustworthiness of transaction [12], network (5G technology), and Internet of Things (IoT)-based architecture [13]. Furthermore, previous research [1][2][3][14][15][16] shows that the current amount of research in m/e-commerce is increasing day by day.…”