Lude et labora. Notes on gamification at work

Cassone, Vincenzo Idone

doi:10.1080/13528165.2016.1192880

Cited by 7 publications

(6 citation statements)

References 13 publications

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“…A game or gamified activity needs all three features to engage a player intrinsically. Each element also enables a distinct perspective of gamified activities (Idone Cassone, 2016). Through the trigger lens, games are engagement models: disrupting the monotony of daily routine, the individual acts in a regulated and exhibited way inside the game.…”

Section: Literature Reviewmentioning

confidence: 99%

“…As gamers participate, they accumulate experience and share it with others, including the creators of the gamified activity. Active involvement with the gamification system allows participants of all organizational levels to address their own needs, collaborating to acquire and generate feedback through a fair medium (Idone Cassone, 2016; Zhihao and Zhonggen, 2022; Palmquist, 2023). Herein lies the potential of this role: participants can give feedback to creators, enabling a stream of improvements that will increase the gamified initiative's diffusion and popularity in the workplace.…”

Section: Another Meaning Another Contextmentioning

confidence: 99%

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Continuous learning at work: the power of gamification

Torresan,

Hinterhuber

2023

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PurposeThis literature review explores the potential of gamification in workplace learning beyond formal training. The study also highlights research gaps and opportunities for scholars to develop new theories and methodologies to enhance the understanding and application of gamification in workplace learning. It provides guidance for managers to use gamification to enhance learning and engagement. Ultimately, this review presents gamification as a promising field of study to increase individual and organizational performance.Design/methodology/approachLiterature review of 6625 papers in the timeframe 1990–2020, with an update to include papers published in 2023.FindingsThis article examines the impact of gamification beyond formal learning and its potential to enhance employee productivity and well-being in the workplace. While there has been extensive research on gamification in formal learning contexts, little is known about its impact on informal learning. The study argues that the context of gamification is crucial to extending its effects and discusses the role, antecedents and consequences of game design elements in the workplace. The article also explores how the learning context relates to employee learning during work. Further research is necessary to investigate the impact of individual characteristics on work experience and performance.Research limitations/implicationsIntended contribution of the present study is the development of a theoretical framework exploring the benefits of gamification in a work context.Practical implicationsFor practicing managers, this paper shows how to use gamification to increase workplace learning and employee engagement, not just in the context of formal learning—as some companies already do today—but also systematically, in the context of informal learning.Originality/valueThis study explores the impact of gamification on informal workplace learning and emphasizes the significance of the context of gamification in extending its effects to improve individual and organizational performance.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Another Meaning Another Contextmentioning

confidence: 99%

Continuous learning at work: the power of gamification

Torresan,

Hinterhuber

2023

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“…Playbour refers to the hybrid relationship between play and work. Researchers talk about digitalized playbour (Kücklich 2005) and gamification (Cassone 2016) in studies spanning several fields. There is no coherent definition of these concepts, and approaches to the implications of the merger of work and play activities differ (see, e.g., Deterding et al 2011; Kücklich 2005; Morschheuser et al 2017).…”

Section: Theory and Previous Researchmentioning

confidence: 99%

Hard Work and Fun: Collective Online Interaction in a Case of Photo Fraud

Burcar Alm,

Hannerz,

Wästerfors

2023

Symbolic Interaction

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Online platforms devoted to investigating criminal cases or mysteries are often seen as reaching outwards to identify suspects, promote punishment, and try to solve cases. Simultaneously, internal interactions between posters motivate them to contribute, even to outdo one another, and so a team spirit emerges. This article analyzes a lengthy thread on a Swedish Internet discussion forum, Flashback, in which a wildlife photographer was exposed for manipulating photographs. We explore how the online interaction is characterized by both competition and collaboration, as well as hard work and displayed expertise, and is framed in terms of the morally right and an underdog perspective. The posters' activities are largely directed at the photographer's moral wrongdoing and take the form of an internal process between the participants, where work and play merge. We analyzed the case with the help of Randall Collins' interaction rituals, Erving Goffman's frames, and the concept of playbour.

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“…Identification with the champion in itself constitutes mimicry related to that of the reader with the hero of the novel and that of the moviegoer with the film star. (Caillois, 1961/2001, p. 22)When applied to daily activities, gamification produces a kind of dramatization of gamified performance (Idone Cassone, 2016). Any form of institutionalized agon produces a show that provokes mimicry in viewers.…”

Section: Speculations: Mimicking Gamersmentioning

confidence: 99%

Mimicking Gamers: Understanding Gamification Through Roger Caillois

Cassone

2016

Games and Culture

Self Cite

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The recent rise of gamification lead to a revival of the traditional game studies debate on the relationship between games and society, a key theme since Huizinga, Caillois, and Suits. Yet quite surprisingly, the works of these three authors, Caillois in particular, have mainly been used to establish notable antecedents, not been reevaluated nor discussed. The following pages will first explain the reasons behind these overlooking, taking advantage of the gamification debate to compare the actual theories on the relationship between games and society, subsequently recalling Caillois' position, pointing out analogies and differences between the present and past stances. Secondly, this article will discuss the reasons to introduce the thought of Caillois in the current debate, showing compatibility between his theories and contemporary reflections, suggesting the possibility to use them to understand gamification, by observing the long-term analogies between games and societies and the role performed by mimicry.

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Lude et labora. Notes on gamification at work

Cited by 7 publications

References 13 publications

Continuous learning at work: the power of gamification

Continuous learning at work: the power of gamification

Hard Work and Fun: Collective Online Interaction in a Case of Photo Fraud

Mimicking Gamers: Understanding Gamification Through Roger Caillois

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