Low spirits vs. high spirits: How failure and success influence sharing in social media groups

Ren, Wei

doi:10.1016/j.pragma.2024.03.015

Journal of Pragmatics

2024

DOI: 10.1016/j.pragma.2024.03.015

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Low spirits vs. high spirits: How failure and success influence sharing in social media groups

Wei Ren

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2024

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Taking a break from social media: Media ideologies of (not) sharing in celebrity culture

Spilioti,

Giaxoglou

2024

Journal of Pragmatics

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Taking a break from social media: Media ideologies of (not) sharing in celebrity culture

Spilioti,

Giaxoglou

2024

Journal of Pragmatics

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Emotional labour in comforting strangers on social media

Ren,

2024

Int J App Linguistics

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Emotional support on social media has become a popular way for people to seek comfort when facing failures and frustrations. This paper investigates the social practice of comforting strangers on the Chinese social media platform Douban. The emotional labour framework was adopted to examine the ways in which the comforting practice managed the emotions of both the comfortee and the comforter. A dataset of 400 replies was collected from Douban to analyse the use of comforting strategies and whether the conversation topic influenced their use. The study showed that comforters employed various strategies to manage distressed others’ emotions and their own emotions. The results showed a dichotomy between explicit and implicit comfort in managing comfortee emotions. Three types of replies for managing the comforter's emotions were observed, namely, a concealed reply, a projective reply, and a comparative reply. The study also revealed a correlation between conversation topics and the use of these replies.

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Low spirits vs. high spirits: How failure and success influence sharing in social media groups

Cited by 2 publications

References 28 publications

Taking a break from social media: Media ideologies of (not) sharing in celebrity culture

Taking a break from social media: Media ideologies of (not) sharing in celebrity culture

Emotional labour in comforting strangers on social media

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