“Lost Touch” : Situating Human-Connectedness in Technology-Caring in the Health Sciences

Martinez, Rudolf Cymorr Kirby P.

doi:10.2152/jmi.66.12

Cited by 6 publications

(3 citation statements)

References 15 publications

(6 reference statements)

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“…This midrange theory views technology as a complementary opportunity that can facilitate knowing and connection [19]. The nurse's technological competency is seen as another way of caring [19,84]. From this vantage point, videoconferencing visits can be a way to maintain human connectedness during the pandemic or even beyond.…”

Section: Study Significancementioning

confidence: 99%

Exploring Nurse and Patient Experiences of Developing Rapport During Oncology Ambulatory Care Videoconferencing Visits: Protocol for a Qualitative Study

Koppel

Gagné

2021

JMIR Res Protoc

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Background Telehealth videoconferencing has largely been embraced by health care providers and patients during the COVID-19 pandemic; however, little is known about specific techniques for building rapport and provider-patient relationships in this care environment. Although research suggests that videoconferencing is feasible and can be effective for some types of care, concerns about the impact of technology on provider-patient relationships exist across health disciplines. Suggestions for adapting some in-person rapport techniques, such as the use of small talk, eye contact, and body language to facilitate trust, personal connection, and communication during videoconferencing encounters, have been discussed in the popular press and clinical commentaries. Notably, evidence regarding the effects of these strategies on rapport and clinical care outcomes is lacking. Understanding how to establish rapport in videoconferencing visits is especially important in oncology nursing, where rapport with patients enables nurses to become a source of emotional support, helping patients adapt and navigate the cancer journey. Objective This study aims to investigate the nature of nurse-patient rapport in ambulatory cancer care videoconferencing visits. The objectives include exploring how patients with cancer and nurses describe experiences of rapport and strategies for cultivating rapport in videoconferencing visits and similarities and differences identified by patients with cancer and nurses between experiences of rapport in videoconferencing and in-person visits. Methods Semistructured narrative interviews of patients with cancer and nurses will be conducted to understand the experience of rapport building in videoconferencing visits. Nurses and patients will be interviewed separately to facilitate an understanding of the perspectives of both types of participants. Interviews will be conducted on a secure videoconferencing platform. This qualitative descriptive study will describe participant experiences in a manner that, although not without interpretation, is as close to the data as possible. The research team will meet regularly to discuss, define, and document codes, categories, and themes, and the team will maintain a detailed audit trail of analytical decisions. In addition, member checking will enhance the rigor of the study. Nurse and patient interviews will be analyzed separately using identical procedures and may be explored side by side in the final analysis to provide a comparative analysis. Data management and analysis will be performed using NVivo 12. Results Data collection will begin during summer 2021, with results from the data analysis anticipated by winter 2021. A research team trained in qualitative methodology will use conventional content analysis to analyze the data using first- and second-level codes derived directly from the transcribed text data. Conclusions This study aims to determine what behaviors, communication techniques, and relational practices need to be adapted in videoconferencing telehealth visits, setting the foundation for future development of interventions and evidence-based practice guidelines for relationship building during videoconferencing telehealth visits. International Registered Report Identifier (IRRID) PRR1-10.2196/27940

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Section: Study Significancementioning

confidence: 99%

Exploring Nurse and Patient Experiences of Developing Rapport During Oncology Ambulatory Care Videoconferencing Visits: Protocol for a Qualitative Study

Koppel

Gagné

2021

JMIR Res Protoc

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“…Care is an intrinsic feature of the nursing profession; 1 however, in order to provide it in a holistic way it must be coupled with compassion. 2 Care and compassion are inherent to the nursing profession, and practising it is the duty of nurses.…”

Section: Introductionmentioning

confidence: 99%

Understanding the concept of compassion from the perspectives of nurses

Ortega‐Galán

Pérez-García

Brito-Pons³

et al. 2021

Nurs Ethics

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Background: The high level of satisfaction of users of a health service is largely due to the fact that they receive excellent care from healthcare professionals. Compassionate care is an essential component of excellent care. But what do nurses understand compassion to be? Research objectives: To analyse the concept of compassion from the perspective of nurses in the Andalusian Public Health System, Spain. Research design: This is a qualitative study following the grounded theory model. Four focus groups and 25 in-depth interviews were conducted. Participants and research context: A total of 68 nursing professionals working in the Andalusian Public Health System (Spain) participated. Theoretical sampling was used, with participants being recruited using the snowball technique. Ethical considerations: This research was approved by the Research Ethics Committee of the Centro-Almería Health District (CEICA 27/9/17). Findings: From the analysis of the data, four themes emerged that helped to understand the concept of compassion according to nurses: ‘Negative perception of the term compassion’, ‘Compassion and empathy as synonyms’, ‘Beyond empathy’, and ‘Effects of having a compassionate attitude’. Discussion: Nurses perceive the concept of compassion differently to each other and even contradictorily. This concept is imbued with cultural elements, which adds confusion to understanding it, and is even perceived as something negative similar to pity. Conclusion: Nurses confuse the concepts of empathy and compassion as if they were synonymous. Before considering training in compassion for healthcare professionals, it is essential to clarify the concept of compassion through educational interventions.

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“…The following propositions provide the grounds for this paper analysis, that: (1) Humanconnectedness in nursing is caring, (2) the Intent of the process of knowing persons is humanconnectedness (3) the context of human-connectedness is socially constructed. Humanconnectedness occurs when persons are actively engaged resulting in a sense of well-being, comfort and meaning (Hagerty, Lynch-Sauer, Patusky, & Bouwsema,1993;Latimer, 2013;Martinez, 2019). Once it occurs within a nursing situation, human-connectedness becomes an expression of caring in Nursing.…”

Section: Introductionmentioning

confidence: 99%

“Hulas at Hiya”: Reflections on Filipino Context of Human-Connectedness and the Nature of Nursing

Martinez

2019

jhcs

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This paper, through the lens of ethnography, explores and analyze the Filipino concept of hulas and hiya as the context of human-connectedness and its implication to the contemporary understanding of the nature of nursing and the process of knowing persons as persons. It is argued that the concepts of hiya and hulas are social constructs deeply ingrained in the Filipino psyche and society. Both markedly influence how Filipino persons present themselves and act in accordance with their unique and complex social dynamics. As such, this paper supports the idea that between the dichotomy of social and medical sciences, the discipline of Nursing shares the paradigmatic orientation and values of the former more than the latter. It is implied that education in nursing at the undergraduate and postgraduate levels must include scholarship, research, and studies on the prevailing local cultural knowledge to shed a deeper appreciation of unique practices and concepts affecting the understanding of nursing science and its expression as a discipline.

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“Lost Touch” : Situating Human-Connectedness in Technology-Caring in the Health Sciences

Cited by 6 publications

References 15 publications

Exploring Nurse and Patient Experiences of Developing Rapport During Oncology Ambulatory Care Videoconferencing Visits: Protocol for a Qualitative Study

Exploring Nurse and Patient Experiences of Developing Rapport During Oncology Ambulatory Care Videoconferencing Visits: Protocol for a Qualitative Study

Understanding the concept of compassion from the perspectives of nurses

“Hulas at Hiya”: Reflections on Filipino Context of Human-Connectedness and the Nature of Nursing

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