2013
DOI: 10.1016/j.jsis.2013.03.002
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Lost in translation? An actor-network approach to HRIS implementation

Abstract: Available evidence suggests that the adoption of IT-enabled Human Resource Information Systems (HRIS) has not produced the widely predicted transformation of Human Resources (HR) to a strategic business partner. We examine the relationship between HRIS and the HR function by applying actor-network theory (ANT) to an HRIS implementation project. The focus on how actor networks are formed and reformed during implementation may be particularly well suited to explaining why the original aims of the HRIS can be dis… Show more

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Cited by 46 publications
(48 citation statements)
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“…The first studies of IS scholars that relied on ANT, emphasised its ability to be specific about the relationship between IT artefacts and social practices (E. Monteiro and Hanseth, 1995) and used ANT to analyse standardisation processes of the Internet (Hanseth et al, 1996). Later, it was applied to understand a broad range of IS subjects from geographical information systems (Walsham and Sahay, 1999) and enterprise resource planning software (Quattrone and Hopper, 2006), to the analysis of failures of business process changes (Sarker et al, 2006) and human resources systems (Dery et al, 2013).…”
Section: Moving Towards a Sociomaterials Perspective On Flexibilitymentioning
confidence: 99%
See 1 more Smart Citation
“…The first studies of IS scholars that relied on ANT, emphasised its ability to be specific about the relationship between IT artefacts and social practices (E. Monteiro and Hanseth, 1995) and used ANT to analyse standardisation processes of the Internet (Hanseth et al, 1996). Later, it was applied to understand a broad range of IS subjects from geographical information systems (Walsham and Sahay, 1999) and enterprise resource planning software (Quattrone and Hopper, 2006), to the analysis of failures of business process changes (Sarker et al, 2006) and human resources systems (Dery et al, 2013).…”
Section: Moving Towards a Sociomaterials Perspective On Flexibilitymentioning
confidence: 99%
“…Dery et al, 2013;Sarker et al, 2006;Walsham and Sahay, 1999) and, particularly, the concept of irreversibility (Hanseth et al, 1996). The approach presented herein entails a more fine-grained analysis of the sociomaterial networks that embed business process diagrams, thus being able to reveal specific consequences of using diagram artefacts in the modelling of work practices in relation to the 'what ' and 'how' dimensions. This distinction between 'what' and 'how' dimensions of work practices is in resonance with previous work.…”
Section: An Analytical Approach For the Relationship Between Process mentioning
confidence: 99%
“…Despite being criticized, it is lately used to study innovation especially in the field of information systems (IS), which fits our perspective on the context of digital innovations (e.g. Dery et al, 2013;Hanseth and Lyytinen, 2004). In fact, several authors emphasized the importance of ANT in analyzing the interaction between stakeholders, particularly to address the crucial role of technology (e.g.…”
Section: Actor-network Theorymentioning
confidence: 99%
“…The actor network theory is increasingly used for data analysis, particularly because of its detailed descriptive and narrative emphasis as well as its ontological association. Some of the studies where ANT has been applied in recent years vary, which include Foster (2014), Horowitz (2012) and Dery et al (2013). Pollack et al (2013) explained that ANT allows many levels of analysis from both narrative and descriptive angles.…”
Section: Actor Network Theorymentioning
confidence: 99%