Look before you leap: Exploring the challenges of technology and user experience in the Internet of Things

Fraifer, Muftah; Kharel, Sameer; Hasenfuss, Helen; Elmangoush, Asma; Ryan, Alan; Elgenaidi, Walid; Fernström, Mikael

doi:10.1109/rtsi.2017.8065920

Cited by 3 publications

(9 citation statements)

References 7 publications

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“…The existing IoT deployments are growing in many different directions, with many different technologies competing to become the standard. Many Standard organizations have adopted a Representational State Transfer (REST) based architecture in their IoT framework such as ETSI and OneM2M, while few others have used the SOAP such as IEEE1888 [1,4]. In addition, more data protocols such as CoAP, XMPP, and MQTT are developed to address the requirements of integrating resource-constrained devices and supporting ubiquitous access.…”

Section: Compatibility and Longevitymentioning

confidence: 99%

“…This paper is an extension of the article Look before you Leap presented in the conference IEEE 3rd international Forum on Research and Technologies for Society and Industry [1]. In that paper the complex system which was explored was a smart parking system through the application of the Internet of Things (IoT).…”

Section: Introductionmentioning

confidence: 99%

“…product design & psychology) but that are also capable of translating between academic research and industry requirements. The growth and interest in the IoT is substantial as it is estimated that in 2020, 20.8 billion devices will be connected via the Internet, according to Gartner, Inc [1]. Approximately two billion people ASTESJ ISSN: 2415-6698 worldwide connect to the Internet in order to avail of the variety of services ranging from playing online games, social media, commerce, education, networking sites, entertainment and many more [2].…”

Section: Introductionmentioning

confidence: 99%

“…Section two, the related work, will summarise the key issues that were discussed in the related conference paper [1]. These relate to the challenges, requirements, and applications that can influence the accessibility of the IoT, especially from a UX perspective.…”

Section: Introductionmentioning

confidence: 99%

“…The user and their experience are key elements in the development of the smart parking system [1]. An analysis of why it is important to consider the user in future technological is discussed in section three.…”

Section: Introductionmentioning

confidence: 99%

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It Takes Two to Tango: Merging Science and Creativity to Support Continued Innovation in the IoT Domain

Fraifer¹,

Kharel²,

Elmangoush³

et al. 2018

Adv. sci. technol. eng. syst. j.

Self Cite

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The Internet of Things (IoT) is a new concept that has a great appeal for researchers, businesses and the ordinary tech user. It presents new possibilities of connection between devices and people and it stimulates our need and desire to interact, to exchange ideas and to communicate with the surrounding environment. This paper briefly explores aspects of the IoT that may be important for future developments and focuses on the impact of creative methodologies, such as user centered design (UCD) in a smart parking, IoT-based system prototype. It aspires to provide an alternative perspective for an improved user experience (UX) and aims to contribute to the discussion about the challenges, findings and perspectives when merging science and creativity to maintain continuous progress in the IoT domain.

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Section: Compatibility and Longevitymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

It Takes Two to Tango: Merging Science and Creativity to Support Continued Innovation in the IoT Domain

Fraifer¹,

Kharel²,

Elmangoush³

et al. 2018

Adv. sci. technol. eng. syst. j.

Self Cite

View full text Add to dashboard Cite

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An Exploratory Study on How Internet of Things Developing Companies Handle User Experience Requirements

Bergman

Olsson

Johansson

et al. 2018

Requirements Engineering: Foundation for Software Quality

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Context and motivation] Internet of Things (IoT) is becoming common throughout everyday lives. However, the interaction is often different from when using e.g. computers and other smart devices. Furthermore, an IoT device is often dependent on several other systems, heavily impacting the user experience (UX). Finally, the domain is changing rapidly and is driven by technological innovation.[Question/problem] In this qualitative study, we explore how companies elicit UX requirements in the context of IoT. A key part of contemporary IoT development is also data-driven approaches. Thus, these are also considered in the study.[Principal idea / Results] There is a knowledge gap around datadriven methodologies, there are examples of companies that collect large amount of data but do not always know how to utilize it. Furthermore, many of the companies struggle to handle the larger system context, where their products and the UX they control are only one part of the complete IoT ecosystem.[Contribution] We provide qualitative empirical data from IoT developing companies. Based on our findings, we identify challenges for the companies and areas for future work.

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Measurement of key performance indicators of user experience based on software requirements

Atoum

2023

Science of Computer Programming

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Look before you leap: Exploring the challenges of technology and user experience in the Internet of Things

Cited by 3 publications

References 7 publications

It Takes Two to Tango: Merging Science and Creativity to Support Continued Innovation in the IoT Domain

It Takes Two to Tango: Merging Science and Creativity to Support Continued Innovation in the IoT Domain

An Exploratory Study on How Internet of Things Developing Companies Handle User Experience Requirements

Measurement of key performance indicators of user experience based on software requirements

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