Logistics capability and performance in Taiwan's major manufacturing firms

Shang, Kuo-Chung; Marlow, Peter Bernard

doi:10.1016/j.tre.2004.03.002

Cited by 148 publications

(93 citation statements)

References 51 publications

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“…After removing four invalid questionnaires, the valid response rate was calculated as 15%. Although this response rate seemed to be low, it was comparable enough to other Taiwan's studies on the manufacturing sector, such as 14.6% (Huarng & Chen, 2002), 13.1% (Chen & Wei, 2002), 13% (Liang & Hung, 1997), and 16.5% (Shang & Marlow, 2005) on large manufacturing enterprises, 12.6% (Tao, Ho, & Yeh, 2001) on medium enterprises, and 16.3% (Kao, Lee, & Kuo, 1997) and 13% (Carr, Leung, & Sheu, 2000) on all sizes. The main causes of this low response rate in Taiwan's manufacturing survey studies may be attributed to the dramatic increase of higher education institutions from less than 30 to over 170 since the 90s, very limited sources of company directories such as Common Well magazine, China Credit Information Services, and the Ministry of Economic Affairs, and a large portion of Taiwan's business category is in the manufacturing sector.…”

Section: Sample Inspectionsupporting

confidence: 77%

Unmet adoption expectation as the key to e-marketplace failure: A case of Taiwan's steel industry

Tao¹,

Chen²,

Chang³

2007

Industrial Marketing Management

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Section: Sample Inspectionsupporting

confidence: 77%

Unmet adoption expectation as the key to e-marketplace failure: A case of Taiwan's steel industry

Tao¹,

Chen²,

Chang³

2007

Industrial Marketing Management

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“…At present, improvements in logistics have been the primary source of increased profits for companies, allowing them to maintain their competitive advantage [24]. Logistics have become important source of sustainable competitive advantage [8,18,39].…”

Section: Importance Of Logisticsmentioning

confidence: 99%

Analysis of the skilled work force effect on the logistics performance index—case study from India

2014

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The purpose of this paper is to study the impact of development of skilled work force through investment in training, welfare, working conditions, and wages on the logistics performance index. It also discusses the effect of skilled labour on logistics cost, logistics time, reliability, flexibility, and safety of a logistics system. The paper is based on a case study conducted on an Indian Logistics Service provider. A causal loop diagram and the stock and flow diagram have been developed according to system dynamics modelling principles. The simulation result shows significant improvement in the logistics performance index. The reduction in logistics cost and logistics time is 12 % and 80 min, respectively. With training provided to 36 % employees of the company, the retention rate improved by 58 % and score of recruitment reached to 4.4 out of five. The paper shows that investment done in human resources in the Indian logistics sector will help the logistics service providers and their customers in terms of improved logistics performance and higher profits and will also improve the image attractiveness of the Indian logistics industry.

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“…Our definition of logistics capabilities tries to shed new light on the use of this variable, which has been defined in disparate ways in the extant literature. In fact, previous studies define logistics capabilities in terms of operational performance (Morash et al, 1996;Fawcett et al, 1997;Cho et al, 2008), information capabilities (Shang and Marlow, 2005), or a mix of both these factors (Zhao et al, 2001;Lu and Yang, 2006). These definitions cannot all be used in this work since they overlap with either the IT adoption variable or the firm performance variable.…”

Section: Logistics Capabilities Refer To the Ability Of An Organisatimentioning

confidence: 99%

A survey based analysis of IT adoption and 3PLs' performance

Evangelista

Mogre

Perego

et al. 2012

Supply Chain Management: An International Journal

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Purpose -In today's competitive scenario, effective supply chain management is increasingly dependant on third party logistics (3PL) companies' capabilities and performance. The dissemination of information technology (IT) has contributed to change the supply chain role of 3PL companies and IT is considered an important element influencing performance of modern logistics companies. Therefore, the purpose of this paper is to explore the relationship between IT and 3PLs' performance, assuming that logistics capabilities play a mediating role in this relationship.Design/methodology/approach -Empirical evidence based on a questionnaire survey conducted on a sample of logistics service companies operating in the Italian market was used to test a conceptual resource based view (RBV) framework linking IT adoption, logistics capabilities and firm performance. Factor analysis and ordinary least square (OLS) regression analysis have been used to test hypotheses. The focus of the paper is multidisciplinary in nature; management of information systems, strategy, logistics and supply chain management approaches have been combined in the analysis. Findings -The results indicate strong relationships among data gathering technologies, transactional capabilities and firm performance, in terms of both efficiency and effectiveness.Moreover, a positive correlation between enterprise information technologies and 3PL financial performance has been found.Originality/value -The paper successfully uses the concept of logistics capabilities as mediating factor between IT adoption and firm performance. Objective measures have been proposed for IT adoption and logistics capabilities. Direct and indirect relationships among variables have been successfully tested.

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Logistics capability and performance in Taiwan's major manufacturing firms

Cited by 148 publications

References 51 publications

Unmet adoption expectation as the key to e-marketplace failure: A case of Taiwan's steel industry

Unmet adoption expectation as the key to e-marketplace failure: A case of Taiwan's steel industry

Analysis of the skilled work force effect on the logistics performance index—case study from India

A survey based analysis of IT adoption and 3PLs' performance

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