Logistic performance assessment systems: Structuring, challenges and development opportunities

Abstract

Goal: The purpose of this article is to encourage discussion on the basic structuring of a logistics performance assessment system, as well as the challenges and opportunities identified in the development and implementation of new proposals. Design / Methodology / Approach: A systematic literature review was adopted as a research strategy, based on a protocol adapted to the theme of this research. The bases searched were Scopus, Web of Science, Scielo and Science Direct. Results: It was possible to identify a basic structure for the elaboration of a logistic performance evaluation system. In addition, a number of opportunities for developing the theme were observed, as well as the respective challenges to be overcome. Limitations of the investigation: One of the limitations found was that the databases chosen did not always have articles available in their entirety, five of them were not available. Practical implications: It is believed that this research can serve as a reference for researchers who are interested in proposing performance evaluation systems in the context of logistics, contributing to an initial understanding of its structure and highlighting the possible implementation challenges. Originality / Value: According to the bases surveyed, this is the first survey that sought to identify the structure of the logistic performance assessment systems with a focus on business logistics.

Türki̇ye’ni̇n Loji̇sti̇k Performans Endeksi̇ni̇n Strateji̇k Bakiş Açisiyla Değerlendi̇ri̇lmesi̇

“…At the organizational level, better LPI performance is associated with improved organizational performance and financial outcomes (Ayantoyinbo & Gbadegesin, 2021;Fugate et al, 2010). At the national level, LPI is generally linked to economic growth, competitiveness, disaster resilience, and sustainability (Çelebi̇ & Civelek, 2019;Furkan FahriAltıntaş, 2021;Khan et al, 2017;Mahlet Demere Tadesse et al, 2022;Santos et al, 2020). Second, limited impacts of LPI subdimensions were explored in specific sectors like retail (Green et al, 2008) and healthcare (Cagliano et al, 2022).…”

Roadmap to enhance the insertion of social sustainability in logistics systems considering the Brazilian context

“…The management of organizational operations demands constant attention from the managers involved, who need to optimize their service flows, giving agility to the processes to avoid waste (Santos et al 2020). Specifically, when it comes to the Brazilian context, companies are faced with limitations inherent to the operational capacity of the logistics sector, such as: failure in information management, dependence on road transport, lack of quality of port services, constant change in prices of fuels, lack of development of reverse logistics and the high cost of air transport.…”