Local Government Cybersecurity Landscape: A Systematic Review and Conceptual Framework

Abstract

Local governments face critical challenges in the era of digital transformation, balancing the responsibility of safeguarding resident information and administrative documents while maintaining data integrity and public trust. These responsibilities become even more critical as they transition into smart cities adopting advanced technological innovations to revolutionize governance, enhance service delivery, and foster sustainable and resilient urban environments. Technological advancements like Internet-of-Things devices and artificial intelligence-driven approaches can provide better services to residents, but they also expose local governments to cyberthreats. There has been, nonetheless, very little study on cybersecurity issues from the local government perspective, and information on the multifaceted nature of cybersecurity in local government settings is scattered and fragmented, highlighting the need for a conceptual understanding and adequate action. Against this backdrop, this study aims to identify key components of cybersecurity in a local governmental context through a systematic literature review. This review further extends to the development of a conceptual framework providing a comprehensive understanding of the local government’s cybersecurity landscape. This study makes a significant contribution to the academic and professional domains of cybersecurity issues and policies within the local governmental context, offering valuable insights to local decision-makers, practitioners, and academics. This study also helps identify vulnerabilities, enabling stakeholders to recognize shortcomings in their cybersecurity and implement effective countermeasures to safeguard confidential information and documents. Thus, the findings inform local government policy to become more cybersecurity-aware and prepared.