2018
DOI: 10.3390/admsci8030047
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Local Food Shopping: Factors Affecting Users’ Behavioural E-Loyalty

Abstract: While most research on electronic commerce has focused on customer behaviour according to websites' functional tasks, consumers are influenced by many other factors such as website content and design, especially in online food shopping. This is the first study that aims to examine which variables best explain satisfaction and behavioural e-loyalty (to return to the website and purchase) regarding online local food shopping. It empirically tested a model with a local food e-commerce website using a sample of 30… Show more

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Cited by 11 publications
(10 citation statements)
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“…This relates directly to more sustainable practices, which is in line with their higher willingness to pay for this attribute. This result agrees with the results obtained in other papers, which showed a greater willingness to pay for regional products versus imported products in the cases of lamb [72], beef [70], honey [51], and general products [33,102].…”
Section: Willingness To Paysupporting
confidence: 92%
“…This relates directly to more sustainable practices, which is in line with their higher willingness to pay for this attribute. This result agrees with the results obtained in other papers, which showed a greater willingness to pay for regional products versus imported products in the cases of lamb [72], beef [70], honey [51], and general products [33,102].…”
Section: Willingness To Paysupporting
confidence: 92%
“…The outcomes further suggest that positive consumer attitudes enhance consumers' continuous intentions to use food delivery apps. Similar results have also been observed before (Blasco Lopez, et al, 2018;Cho et al, 2019;Kapoor & Vij, 2018).…”
Section: Theoretical Contributionsupporting
confidence: 90%
“…There are ample past studies that have emphasized the importance of mobile app design as an attribute of perceived value (Blasco Lopez, Recuero Virto, & San-Martín, 2018;Cho et al, 2019;Ponte, Carvajal-Trujillo, & Escobar-Rodríguez, 2015). In the context of FDAs, Cho et al (2019) empirically proved that the design of a mobile app affects the value perceived by consumers.…”
Section: Relationship Between Design and Perceived Valuementioning
confidence: 99%
“…The recent PLS-SEM guidelines include nonlinear effects, endogeneity, and unobserved heterogeneity as compulsory for any analysis (Latan, 2018). PLS-SEM is a popular methodology in recent studies relevant to consumer/users' behavior (Blasco Lopez et al, 2018;Chiang et al, 2019;Hossen et al, 2020;Marmaya et al, 2019). Therefore, this study adopted PLS-SEM to examine the influential factors on impulse buying behavior.…”
Section: Methodology Pls-sem (Partial Least Square Structural Equation Model)mentioning
confidence: 99%