Local e-government services: quality aspects and citizen usage preferences

Wirtz, Bernd W.; Kurtz, Oliver Tuna

doi:10.1504/eg.2018.090928

Cited by 4 publications

(1 citation statement)

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“…Territorial mobility management applies these principles at the supralocal level [81,82], aiming at improving mobility in the territory within its competence through the collaboration and coordination of local institutions (municipalities, schools, health services), local transport companies, associations of companies, and other categories. The dematerialization of services (as for instance telemedicine, telecare, e-learning, and e-government), despite its limitations in terms of the digital divide and the risk of further marginalization of territorial assigned persons, can potentially provide several economic, environmental, and social benefits [73,75,78,[83][84][85], all in all reducing the need to travel, making services virtually accessible everywhere. Finally, the operational layer may also comprise a number of interventions to improve mobility structurally and support multimodality, such as infrastructural interventions (road or rail extension), intermodal parking facilities for bikes and cars, and intermodal passenger transport (introduction of bike racks on buses or storage facilities on trains).…”

Section: Operational Layermentioning

confidence: 99%

Improving Rural Accessibility: A Multilayer Approach

Brovarone

Cotella

2020

Sustainability

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Rural territories are worse equipped than urban ones in terms of accessibility to services and opportunities, due to their scattered development and peripheral character. Increasing cuts to loss-making services in traditional public transport contributed to increased social inequality and marginality, in so doing undermining the livability of rural communities. In this light, improving accessibility is an essential prerequisite for the sustainable development of rural areas. Whereas demand responsive transport solutions are often seen as a panacea in circumstances where traditional services are not viable, their implementation is more challenging than it may seem, due to the potential barriers intrinsically related to the differential socioeconomic, cultural, and institutional features of places. Furthermore, enhancing transport offer is only one side of the multifaceted prism of rural accessibility, and the institution of effective multi-level and multi-sector governance mechanisms is a precondition to approach the mentioned challenges under a more comprehensive perspective. Drawing on the results of the European Territorial Observatory Network (ESPON) Urban-Rural Connectivity in Non-Metropolitan Areas (URRUC) project, the paper sheds light on this issue, exploring the accessibility challenges of rural areas and proposing a multilayer policy approach aimed at supporting decision-makers in improving rural accessibility across Europe.

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