“…Given the research findings detailing the limited number of interactions that typically occur between staff and residents in residential services (Felce, Lowe, & Blackman, 1995;Felce & Perry, 1995;Hundert, Walton-Allen, Vasdev, Cope, & Summers, 2003;Markova, Jahoda, Cattermole, & Woodward, 1992), it is not surprising to find a body of recent research that is dedicated to changing and improving interactions between residents and the staff who support them. These studies include staff training programs (Chatterton, 1999;Dobson et al, 2002;McLeod, Houston, & Seyfort, 1996;Money, 1997), activity scheduling, direct skill teaching to residents (Sigafoos et al, 2004), and staff management procedures (Seys & Duker, 1993;Suda & Miltenberger, 1993).…”