“…Interpersonal intensification of the workplace driven by the increased emphasis on collaboration, teamwork, projects and complex social networks (Gibson et al, 2003), combined with productivity pressures, increasing diversity (situational, informational, expertise, perspective, social category, attitudinal, disability, personality etc.) (Wong & Birnbaum-More, 1994), and greater demands for inclusion (Garg & Sangwan, 2021), has increased the potential for greater process losses, frustration, and conflict (Mohammed & Angell, 2004;Puck et al, 2011;Thatcher et al, 2003;Thatcher et al, 1998). Research on the translation of diversity, teamwork and projects into organizational value under escalating performance pressures (Pavez et al, 2021), has identified the importance of moderating variables that promote efficient and productive forms of openness, supportiveness, and conflict management (Jehn et al, 1999;Liu et al, 2020;Pelled et al, 1999;Puck et al, 2011).…”