Links between organizational systems, human resource strategy, and end user training

Gash, Debra C.; Kossek, Ellen Ernst

doi:10.1109/hicss.1989.48145

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“…Once the novelty of the system wears off, motivation levels can drop and use of the system can decline quickly [6]. If an organization does not commit enough resources to support the training and the integration of the new system, the system may not be perceived as a high [8].…”

Section: Related Workmentioning

confidence: 99%

Post-training support for learning technology

Snoddy¹,

Novick

2004

Proceedings of the 22nd Annual International Conference on Design of Communication: The Engineering of Quality Documentation

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To examine the effects of post-training support, we studied the introduction of new gradebook software in a public high school. The school's 108 faculty members received training on the software, and approximately half of the faculty received posttraining support for eight weeks. The study measured the faculty's current computer usage, usage of earlier versions of the software, and their perceived skill levels in using the software. The data suggest that the faculty members who received post-training support maintained and raised their skill levels, while unsupported faculty had their skill levels decline.

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Section: Related Workmentioning

confidence: 99%