“…There is a wealth of research which explains how manufacturing organisations can improve knowledge management. Applied research on the management of knowledge in manufacturing organisations has explored the link between knowledge management and: organisational performance (Germain et al, 2001); information technology (Beckett et al, 2000;Prasad, 2000;Leseure and Brookes, 2001); competitiveness (Paiva et al, 2002); the transfer of best practice (Collinson, 1999); inter-organisational networking (Robertson et al, 1996;Chaston and Mangles, 2000); organisational learning (Mohanty and Deshmukh, 1999;Chaston et al, 2001;Ordonez de Pablos, 2002;Robinson et al, 2003).…”