2016
DOI: 10.3311/ppso.8069
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Linking SMEs Profitability to Brand Orientation and Market-Sensing Capability: A Service Sector Evidence

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Cited by 26 publications
(36 citation statements)
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References 37 publications
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“…While it is true that a brand or the branding process could be best described as a multidimensional marketing construct (Kapferer, 2008;de Chernatony and Dall'Olmo Riley, 1998), the major essence of branding per se, is to distinguish an entity (e.g., a fi rm), product and/ or service from the rest of the competition (Aaker, 1996;Urde et al, 2013;Osakwe et al, 2015a). Without doubt, branding is a multidimensional construct that consists of numerous dimensions such as brand promotion, brand orientation, customerbased brand equity (e.g., brand image perception), employee branding, and marketplace brand equity, among others.…”
Section: Introductionmentioning
confidence: 99%
“…While it is true that a brand or the branding process could be best described as a multidimensional marketing construct (Kapferer, 2008;de Chernatony and Dall'Olmo Riley, 1998), the major essence of branding per se, is to distinguish an entity (e.g., a fi rm), product and/ or service from the rest of the competition (Aaker, 1996;Urde et al, 2013;Osakwe et al, 2015a). Without doubt, branding is a multidimensional construct that consists of numerous dimensions such as brand promotion, brand orientation, customerbased brand equity (e.g., brand image perception), employee branding, and marketplace brand equity, among others.…”
Section: Introductionmentioning
confidence: 99%
“…al., 2014;Kajalo and Lindblom, 2015). Meanwhile, several dimensions of marketing capabilities, such as market sensing capabilities (Day, 1994;Osakwe et. al., 2016), brand management capabilities (Osakwe et.…”
Section: Specialized Marketing Capabilities and Business Performancementioning
confidence: 99%
“…Meanwhile, several dimensions of marketing capabilities, such as market sensing capabilities (Day, 1994;Osakwe et. al., 2016), brand management capabilities (Osakwe et. al., 2016), and CRM capabilities (Wang and Feng, 2012) are important variables that affect business performance.…”
Section: Specialized Marketing Capabilities and Business Performancementioning
confidence: 99%
“…From a projective branding paradigm perspective, brand orientation is an internalised organisation-based culture that takes into account the elements of branding in the organisation's overall business strategy (Osakwe, Chovancova & Ogbonna 2016). Brand orientation has received much attention since its inception in the early 1990s by Frans Melin and Mats Urde (Gromark & Melin 2013, Urde 19941999).…”
Section: Introductionmentioning
confidence: 99%