Link Resolver Survival Skills: Using a Team-Based Approach to Diagnosing and Fixing Link Resolver Problems
Tiffany Garrett,
Kelly Lutz,
Lauren Johnson
Abstract:As personnel at a digital library with no dedicated electronic resources librarian, we have found creative ways to collaborate on electronic resources management. We created a workflow in which student workers and staff throughout the library diagnose and fix problems with the library’s link resolver. We used this workflow to audit our link resolver using a random sample of citations to which the library should have had full-text access. We assessed linking from our discovery search, Google Scholar, and the EB… Show more
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