Linguistic Etiquette

Kasper, Gabriele

doi:10.1002/9780470758434.ch5

Cited by 6 publications

(5 citation statements)

References 133 publications

(92 reference statements)

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“…Watzlawick, Beavin and Jackson, 1967;Brown and Yule, 1983) have pointed out that an important macro function of language is the effective management of relationships. In linguistics, this perspective on language use has been explored extensively within politeness theory, and as Fraser (1990) and Kasper (1990Kasper ( , 1996aKasper ( , 1996b explain, a number of different approaches have been taken towards linguistic politeness. Two of the most influential of these are Brown and Levinson"s (1987) face management model and Leech"s (1983) conversational maxim approach.…”

Section: Introductionmentioning

confidence: 99%

Managing rapport in talk: Using rapport sensitive incidents to explore the motivational concerns underlying the management of relations

Spencer‐Oatey

2002

Journal of Pragmatics

320

137

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This paper focuses on the motivational concerns that underlie the management of relations. In linguistics, the management of relations has been discussed extensively within politeness theory, and so the paper starts by identifying four key issues of controversy in politeness theory: a) should "polite" language use be explained in terms of face (e.g. Brown and Levinson, 1987), conversational maxims (e.g. Leech, 1983), and/or conversational rights (e.g. Fraser, 1990); b) why are speech acts such as orders interpersonally sensitive -is it because they are a threat to our autonomy (Brown and Levinson, 1987), or because of cost-benefit concerns (Leech, 1983); c) is Brown and Levinson"s concept of negative face too individually focused, and should a social identity component be included (Matsumoto, 1988); and d) is face just a personal/individual concern or can it be a group concern (Gao, 1996)? The paper then uses reports of authentic rapport sensitive incidents to throw light on these controversial issues and to find out the relational management concerns that people perceive in their everyday lives. It maintains that such data is important to politeness theory, because linguistic politeness needs to be studied within the situated social psychological context in which it occurs. The paper ends by presenting and arguing for a conceptual framework that draws a fundamental distinction between face and sociality rights, and that incorporates an independent/interdependent perspective, thus providing a more comprehensive framework for analysing the management of relations than is currently available.

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Section: Introductionmentioning

confidence: 99%

Managing rapport in talk: Using rapport sensitive incidents to explore the motivational concerns underlying the management of relations

Spencer‐Oatey

2002

Journal of Pragmatics

320

137

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“…Following are the impoliteness strategies used in the interactional communication of politicians; researchers have selected the theory for the analysis of the data "Impoliteness theory," presented by Penelope Brown and Stephen Levinson (1987) in their book "Politeness: Some Universals in Language Use." Kasper (2005) states, "the action-theoretical view of politeness shared by Brown andLevinson (1978, 1987) and Leech (1983) firmly places linguistic etiquette in the arena of language use. their occurrence determines Fraser (1990) comments, "the politeness of linguistics acts in communicative contexts rather than by inherent properties, pushes the issue that being "polite" is attributable only to speakers, not to language."…”

Section: Methodsmentioning

confidence: 99%

Unveiling Impoliteness Strategies in Political Discourse: A Case Study of Online Press Conferences and Media Platforms during the Political Crisis in Pakistan

2023

plhr

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This research endeavors to scrutinize the impoliteness strategies employed by Pakistani political figures amidst political censorship and the prevailing political turmoil, with a particular emphasis on their utilization of social media and press conferences. The investigation seeks to dissect the communicative patterns exhibited by the designated political elite, delving into the ubiquity and characteristics of impoliteness strategies, encompassing behaviors such as talking over interlocutors, manifestations of aggressive body language, employment of derogatory appellations, initiation of insults and personal invectives, as well as the application of sarcasm and irony. Given the heightened prevalence of social media usage, the study predominantly concentrates on virtual press conferences and assorted online media platforms exploited by politicians to attribute blame and participate in contentious dialogues with their adversaries. Through an examination of these impoliteness strategies, the primary objective of this inquiry is to elucidate the intricacies of political communication amid political censorship and the enduring political crisis, delineating its repercussions on democratic processes and the state of public discourse within the context of Pakistan.

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“…It may take a long time to change the aspects of social power and social distance between two entities, if they can be changed at all. However, the level of imposition can be determined by using different interaction styles since it refers to the amount of demand or burden [29,31]. Consequently, the concept of different etiquette strategies is based on the idea that it is easier to adjust the imposition from speaker to hearer to mitigate FTAs [29].…”

Section: Ettiquette Strategiesmentioning

confidence: 99%

Evaluating Human–Automation Etiquette Strategies to Mitigate User Frustration and Improve Learning in Affect-Aware Tutoring

Yang

Dorneich

2018

Applied Sciences

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Human-automation etiquette applies human-human etiquette conventions to humancomputer interaction (HCI). The research described in this paper investigates how to mitigate user frustration and support student learning through changes in the style in which a computer tutor interacts with a learner. Frustration can significantly impact the quality of learning in tutoring. This study examined an approach to mitigate frustration through the use of different etiquette strategies to change the amount of imposition feedback placed on the learner. An experiment was conducted to explore how varying the interaction style of system feedback impacted aspects of the learning process. System feedback was varied through different etiquette strategies. Participants solved mathematics problems under different frustration conditions with feedback given in different etiquette styles. Changing etiquette strategies from one math problem to the next led to changes in motivation, confidence satisfaction, and performance. The most effective etiquette strategies changed depending on if the user was frustrated or not. This work aims to provide mechanisms to support the promotion of individualized learning in the context of high level math instruction by basing affect-aware adaptive tutoring system design on varying etiquette strategies.

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Linguistic Etiquette

Cited by 6 publications

References 133 publications

Managing rapport in talk: Using rapport sensitive incidents to explore the motivational concerns underlying the management of relations

Managing rapport in talk: Using rapport sensitive incidents to explore the motivational concerns underlying the management of relations

Unveiling Impoliteness Strategies in Political Discourse: A Case Study of Online Press Conferences and Media Platforms during the Political Crisis in Pakistan

Evaluating Human–Automation Etiquette Strategies to Mitigate User Frustration and Improve Learning in Affect-Aware Tutoring

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