2015
DOI: 10.18438/b86w3q
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Library Support for Indigenous University Students: Moving from the Periphery to the Mainstream

Abstract: Objective -This research project explored the models of Indigenous support programs in Australian academic libraries, and how they align with the needs of the students they support. The research objective was to gather feedback from Indigenous students and obtain evidence of good practice models from Australian academic libraries to inform the development and enhancement of Indigenous support programs. The research presents the viewpoints of both Indigenous students and librarians.

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Cited by 4 publications
(5 citation statements)
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“…The commitment necessary, as identified in the Hare and Abbott (2015) and Lilley (2019) studies, is visible in James Cook University's Library and Information Service, judging by the range of services and support it has in place for its Indigenous students. The services that are being provided can be classified into four broad areas: procurement, engagement, employment, and information literacy training.…”
Section: Library Servicesmentioning
confidence: 99%
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“…The commitment necessary, as identified in the Hare and Abbott (2015) and Lilley (2019) studies, is visible in James Cook University's Library and Information Service, judging by the range of services and support it has in place for its Indigenous students. The services that are being provided can be classified into four broad areas: procurement, engagement, employment, and information literacy training.…”
Section: Library Servicesmentioning
confidence: 99%
“…The Cairns Campus library has benefitted from having Indigenous Australians in client service positions, and students always appreciate well-paid on-campus employment. Further, staff are encouraged to complete cultural competency training and attend local Indigenous events (Hare and Abbott, 2015). Building staff's cultural sensitivity is important, as any client services or liaison librarian may have formal or informal contact with Indigenous students in a variety of ways, whether via reference desks, an instant-messaging chat service, or information and digital literacy classes.…”
Section: Staffingmentioning
confidence: 99%
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“…How librarians provide culturally sensitive or culturally competent information literacy instruction also yielded no relevant results. Only 12 peer-reviewed articles published between 2012 and 2018 were found on the topic of how librarians or libraries served Indigenous students from all programs; six of those 12 articles investigated how to meet the collection needs of Indigenous students (Alexander, 2013;Kostelecky et al, 2017;Aase, 2017;Bishop et al, 2017;Bowers et al, 2017;Linton & Ducas, 2017); one article focused on archiving Indigenous languages materials (Thorpe & Galassi, 2014); and only three articles investigated Indigenous students' perceptions of the library (Hare & Abbott, 2015;Melançon & Goebel, 2016;Neurohr & Bailey, 2016). This indicates a lack of research on how librarians or libraries can meet the needs of Indigenous nursing or Indigenous non-nursing students and their perception of the quality of service they have received.…”
Section: Gaps In the Researchmentioning
confidence: 99%
“…Recent library studies recommend avenues of support for underrepresented college students, including library outreach to summer academic programs (Love, 2009), multicultural student service centers (Aguilar & Keating, 2009), American Indian Studies Programs (Alexander, 2013), and Indigenous support programs in Australian academic libraries (Hare & Abbott, 2015).…”
Section: Literature Reviewmentioning
confidence: 99%