Library Service Perceptions: A Study of Two Universities

Sutton, Lynn; Bazirjian, Rosann; Zerwas, Stephen

doi:10.5860/crl.70.5.474

Cited by 7 publications

(2 citation statements)

References 4 publications

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“…These efforts, to some extent, have been stopgap measures, but such approaches will not be enough in today's information environment. Today, librarians are aware that faculty, staff, and students expect and want more digital content; have more confidence than skill in locating information; and do not expect to need to be taught how to use or locate information (OCLC (Online Computer Library Center, Inc.), 2005; Sutton, Bazirjian, & Zerwas, 2009). …”

Section: Microforms Collections: Curb Appeal In the Digital Agementioning

confidence: 99%

Dinosaurs in a Jetson world: A dozen ways to revitalize your microforms collection

Cheney

2010

Library Collections, Acquisitions, & Technical Services

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a r t i c l e i n f o a b s t r a c tMicroforms collections are at a crossroads and how effective libraries are in increasing the visibility and usability of these collections will determine whether they endure. In the last decade many libraries have made significant changes in how they process, catalog, and provide access to their traditional book and journal collections, even in how they view their library's physical spaces and the role of library services in providing support for their collections. This article will suggest changes libraries will need to make if they expect to mainstream the most useful and valuable parts of their microforms collections by applying some of the same innovative and change-oriented approaches they have used in other areas of their libraries.

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Section: Microforms Collections: Curb Appeal In the Digital Agementioning

confidence: 99%

Dinosaurs in a Jetson world: A dozen ways to revitalize your microforms collection

Cheney

2010

Library Collections, Acquisitions, & Technical Services

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“…Shedlock et al discuss one library's experience when users were offered the opportunity to customize access to library online holdings, and relatively few took advantage of the opportunity [4]. Reports such as that by Haines [9] provide additional evidence that can be used to develop value-added services. Coberly et al experimented with targeted information prescriptions in a medical clinic, where only a minority of users took the time to ''fill'' the prescriptions [6].…”

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confidence: 99%