2020
DOI: 10.1111/hir.12328
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Library Jargon Creates Barriers for Potential Users of Health Library and Information Services

Abstract: This paper is based on Helen Kiely’s Masters dissertation on MA in Library and Information Service Management, successfully completed at the University of Sheffield in 2018. The aim of the study was to explore the extent to which users of a health care library service understood common terminology used by clinical librarians/information professionals. A survey was developed based on the terminology used for common services and was distributed to staff and students at an acute NHS Foundation Trust. One hundred … Show more

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Cited by 3 publications
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“…• The capacity to critically assess the credibility, relevance, and reliability of online information sources, equipping librarians to guide patrons in responsible information use. (8) • Proficiency in curating, organizing, and preserving digital collections, including e-books, multimedia, and databases. • The capability to provide virtual reference assistance to patrons, addressing their information needs in the digital realm.…”
Section: Digital Literacy For Librariansmentioning
confidence: 99%
“…• The capacity to critically assess the credibility, relevance, and reliability of online information sources, equipping librarians to guide patrons in responsible information use. (8) • Proficiency in curating, organizing, and preserving digital collections, including e-books, multimedia, and databases. • The capability to provide virtual reference assistance to patrons, addressing their information needs in the digital realm.…”
Section: Digital Literacy For Librariansmentioning
confidence: 99%
“…In 2020, Kiely published the results of their Masters dissertation exploring the extent to which users of a health care library service understood common library terminology. Kiely (2020) distributed their questionnaire survey to staff and students at an acute hospital in the United Kingdom. The aim of the study was to explore the extent to which health care library service users understood common terminology used by clinical librarians/ information professionals.…”
mentioning
confidence: 99%