Library Gateway: Project Design, Teams and Cycle Time

Calhoun, Karen S.; Koltay, Zsuzsa; Weissman, Edward

doi:10.5860/lrts.43n2.114

Cited by 7 publications

(4 citation statements)

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“…1 The study found that most Gateway users did not like to use online help, and when they did, they either did not find it helpful or got lost in the pro cess of using it. This finding is not unique.…”

Section: July 2000mentioning

confidence: 99%

Gaining User Insight: A Case Study Illustrating the Card Sort Technique

Faiks

Hyland²

2000

CRL

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In spring 1999, Cornell University Library performed a user study to help determine how users would organize a set of concepts to be included in an online digital library help system. The study employed the card sort technique, in which users impose their own organization on a set of concepts. The card sort technique proved to be a highly effective and valuable method for gathering user input on organizational groupings prior to total system design. The authors present Cornell’s experience as a case study with detailed instructions for conducting and evaluating the card sort technique.

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Section: July 2000mentioning

confidence: 99%

Gaining User Insight: A Case Study Illustrating the Card Sort Technique

Faiks

Hyland²

2000

CRL

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“…Inspired by efforts at Cornell University (Calhoun et al, 1999), the University of Iowa, and other institutions ERC members worked out a scheme for organizing and categorizing research tools. During the course of their investigations their thinking moved away from categories based on the librarians' names for tools, such as catalogs, indexes, and abstracts, to categories based on users' tasks or functions such as "find articles" and "find books."…”

Section: Development Of the Gatewaymentioning

confidence: 99%

Improving the search experience: federated search and the library gateway

Caswell

Wynstra

2010

Library Hi Tech

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Purpose -The aim of this paper is to review the evolving nature of the library web site with a focus on improving the usability of the access points to licensed and unlicensed research databases. Design/methodology/approach -The paper describes the milestones in the development of a library gateway and the incorporation of federated search into a prominent place in the gateway. Findings -Technological developments present new opportunities to extend the functionality of library systems. Achieving simplicity among the complex array of bibliographic and full text resources is critical. Originality/value -The efforts made by the library in the development of a gateway and incorporating metasearching and other tools into it have resulted in greater control over the way resources are presented to the user community.

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“…The objectives of the Gateway project were to create a unified, identifiable Library Web site; to provide one-stop shopping for information about the Library and its services; to build one database of metadata to connect users to a carefully selected collection of free and proprietary networked resources; and to mainstream and coordinate the processes for database creation and support. Full details of the strategies, staffing, and processes underlying the Gateway's implementation are reported elsewhere [10], as is an evaluation of the Gateway's performance, from a user's perspective [11].…”

Section: The Case Of the Cornell University Library Gatewaymentioning

confidence: 99%