Library blogs and user participation: a survey about comment spam in library blogs

Oguz, Fatih; Holt, Michael

doi:10.1108/07378831111116994

Cited by 7 publications

(4 citation statements)

References 7 publications

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“…During the observation period, only two libraries received any comments. This reflects the findings from other studies in the United States and New Zealand (Oguz and Holt, 2011;Rutherford, 2008b).…”

Section: Blogssupporting

confidence: 89%

Using social media to create a participatory library service: an Australian study

Smeaton

Davis²

2014

LIR

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Public libraries are increasingly using social media in an attempt to meet users in their own spaces. Social media can be useful when used to create a participatory library service emphasising engagement with users. However, there has been little empirical investigation into the success of social media use by public libraries. This article reports on the findings of a research project that explored the use of social media by Australian public libraries. Two organisations participated in case studies that involved interviews, document analysis, and social media observation. To contextualise the use of social media in the case study organisations, a sub-study was undertaken involving observation of an additional 24 public libraries across Australia. This article focuses on the findings from the observation sub-study. It presents and applies a methodology for classifying social media content to determine whether the sample libraries’ social media use is indicative of a participatory approach to service delivery. This article explores how a range of social media platforms are used by the sample libraries and considers what best practice in participatory library service looks like. The two case study organisations’ use of social media is highlighted as exemplary practice.

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Section: Blogssupporting

confidence: 89%

Using social media to create a participatory library service: an Australian study

Smeaton

Davis²

2014

LIR

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“…A study by Jackson-Brown (2013) found that some library blogs are established for providing professional development, political advocacy for libraries, research and other information dissemination uses. Academic librarians can optimize the use of blogs by making them interesting so that library users are eager to share their thoughts and ideas (Oguz and Holt, 2011). Blogs can be used by both users and librarians to share ideas on a two-way communication platform (Zanin-Yost, 2010).…”

Section: Literature Reviewmentioning

confidence: 99%

Empowering academic librarians for effective e-services

Oyieke

Dick

2017

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Purpose The purpose of this paper was to assess the Web 2.0 competencies’ levels of academic librarians in selected libraries from two library consortia KLISC in Kenya and GAELIC in South Africa and how these competencies can be sources of empowerment for the effective provision of e-services. As service organizations, academic libraries face challenges similar to those in other service sectors. One of the major challenges includes that of providing not only quality print resources but also quality e-services. Globally, academic librarians use various Web 2.0 technologies to engage with their library users and colleagues and for their information work. Academic librarians are now, more than ever, expected to be empowered and build diverse voices, perspectives and arguments into library collections and services. Most of the youths (academic library users) in developing countries like Kenya and South Africa are heavy users of Web 2.0 technologies. This presents a challenge for their academic librarians who must augment their traditional library skills with Web 2.0 technologies for provision of effective e-services. This study explores the interconnections between librarian empowerment, traditional librarian skills and Web 2.0 competencies for effective e-services. Design/methodology/approach Survey method of research was used to conduct the study. Purposive sampling was used to select a homogeneous sample of academic librarians and libraries that use the Web 2.0 technologies. An online questionnaire with both closed and open-ended questions was used to collect data. The Web 2.0 competency levels were analyzed and presented using descriptive statistics. To achieve more robust findings and to illustrate the implications of Web 2.0 for librarian empowerment, the ATLAS. ti software was used to illustrate interconnections between librarian empowerment, traditional librarian skills and Web 2.0 technologies. The emerging codes and themes are presented in three network views. Findings The findings from the quantitative data indicate that the majority of the librarians have intermediate competency levels in Web 2.0 technologies. The findings from the qualitative data show that Web 2.0 tools and librarian empowerment can be used to illustrate interconnections in content collaboration tools, bookmarking tools and SNSs. Web 2.0 competencies can transform knowledge-sharing activities, augment existing authoritative information service, foster interaction and market information products and services. This study redefines librarian empowerment through competency in Web 2.0 tools and new roles for effective e-services. Originality/value This paper proposes that librarian empowerment through Web 2.0 competencies is essential in augmenting traditional library skills and in providing effective e-services. This manuscript describes original work and is a re-submission EL-08-2015-0143.R1 due to expired deadline in this journal. Both authors approved the manuscript and this submission.

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“…In addition, comment spam has not been a major problem, because the library uses detection and prevention tools to combat this content in its blogs. Another study also showed that comment spam was not a prevalent problem for library blogs in the US (Oguz and Holt, 2011). The MUHAS Library adopted spam prevention tools that are readily available in the Blogger software, which include Turing tests (i.e.…”

Section: El 322mentioning

confidence: 99%

“…The OpenID allows users to use their existing accounts (e.g. Facebook, Google mail) to sign on to various sites without the need to create new accounts (Oguz and Holt, 2011). Thus, users cannot edit the blog, but they can login using their existing accounts and make comments on the blog content.…”

Section: El 322mentioning

confidence: 99%

Integrating Web 2.0 into an academic library in Tanzania

Lwoga

2014

The Electronic Library

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Purpose – This paper aims to demonstrate work undertaken by Muhimbili University of Health and Allied Sciences (MUHAS) Library in an effort to integrate Web 2.0 technologies in its functions to enhance the quality of its services in Tanzania. Design/methodology/approach – The study conducted an exploratory questionnaire survey to assess user requirements among undergraduate medical students at MUHAS, developed Library 2.0 services, conducted training and created awareness. Findings – The paper shows that Web 2.0 technologies can be implemented effectively according to university goals, user's needs, deployment of user friendly tools, and capacity building among librarians and users. Students positively supported the adoption of Library 2.0 services at MUHAS. Library 2.0 services improved the quality of MUHAS library services, despite various challenges related to infrastructure, awareness, literacy, inadequate staff, security and ownership of Web 2.0 services. Research limitations/implications – The study findings may not be widely replicated because this article is based on a case study of the integration of Web 2.0 technologies into the library functions of MUHAS. This study did not examine the use of Library 2.0 applications among library users (such as faculty and students) which could illuminate further the case study. Practical implications – Most academic libraries in Africa have not yet adopted Web 2.0 technologies to improve their services. The user preferences, technology adoption, and challenges faced from the present study can help other libraries to plan and integrate their Library 2.0 technologies in their services. Originality/value – MUHAS Library offers a practical example of how Web 2.0 services can be adopted to enhance the quality of academic library services in an African context. This paper is of significance to academic libraries that are still considering their options with regard to the application of Web 2.0 technologies.

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Library blogs and user participation: a survey about comment spam in library blogs

Cited by 7 publications

References 7 publications

Using social media to create a participatory library service: an Australian study

Using social media to create a participatory library service: an Australian study

Empowering academic librarians for effective e-services

Integrating Web 2.0 into an academic library in Tanzania

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