Abstract:My research will attempt to re-evaluate the academic library's role in supporting a general education program. The emphasis will focus on student centeredness, faculty collaboration, outreach and curriculum support. In the short time that I have worked in academic libraries I have learned that quality customer service and reference desk work is far from the list of priorities in some settings. Coming from the public library I found this to be unacceptable. We are service providers and the way in which we commu… Show more
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