Liberating Structures for Pluriversal World-Making

Faughnan, Máille

doi:10.21606/pluriversal.2021.0015

Cited by 1 publication

(1 citation statement)

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“…Liberating Structures are a set of interactive methods used to facilitate inclusive engagement of multiple and diverse voices working toward a collective purpose and have been used to support change in health services research ( 35 – 37 ). Specifically, the 1-2-4-all Liberating Structure is an effective way to engage multiple people at the same time to generate ideas ( 36 ). Every participant was given a sticker to place beside their favourite idea and the idea with the most stickers was brought forward for further discussion in the prototyping phase.…”

Section: Methodsmentioning

confidence: 99%

Co-designing solutions to enhance access and engagement in pediatric telerehabilitation

Reitzel,

Letts,

Lennon

et al. 2023

Front. Rehabil. Sci.

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IntroductionPrior to the COVID-19 pandemic, children's therapy appointments provided by Ontario's publicly-funded Children's Treatment Centre (CTCs) primarily occurred in-person. With COVID-19 restrictions, CTCs offered services via telerehabilitation (e.g., video, phone), which remains a part of service delivery. CTC data shows that families experience barriers in attending telerehabilitation appointments and may need supports in place to ensure service accessibility. Our study aimed to co-design innovative solutions to enhance access and engagement in ambulatory pediatric telerehabilitation services. This manuscript reports the co-design process and findings related to solution development.MethodsThis research project used an experience based co-design (EBCD) approach, where caregivers, clinicians and CTC management worked together to improve experience with telerehabilitation services. Interview data were collected from 27 caregivers and 27 clinicians to gain an in-depth understanding of their barriers and successes with telerehabilitation. Next, 4 interactive co-design meetings were held with caregivers, clinicians and CTC management to address priorities identified during the interviews. Using qualitative content analysis, data from the interviews and co-design meetings were analyzed and findings related to the solutions developed are presented.FindingsFour topics were identified from the interview data that were selected as focii for the co-design meetings. Findings from the co-design meetings emphasized the importance of communication, consistency and connection (the 3C's) in experiences with telerehabilitation. The 3C's are represented in the co-designed solutions aimed at changing organizational processes and generating tools and resources for telerehabilitation services.DiscussionThe 3C's influence experiences with telerehabilitation services. By enhancing the experience with telerehabilitation, families will encounter fewer barriers to accessing and engaging in this service delivery model.

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Section: Methodsmentioning

confidence: 99%