“…To strengthen the therapeutic relationship, three literature reviews and two qualitative studies among clients and providers of comorbidity services noted the need to flexibly balance validating and challenging the client (Donald et al, 2019;Kendall et al, 2011;Lubman et al, 2011), and ensuring that contact is consistent and continues throughout the referral process (Hoxmark & Wynn, 2010;Staiger et al, 2011). Building a strong therapeutic relationship was also highlighted in several studies of specific populations, involving young people, those identifying as female, LGBTIQ + , Aboriginal Australian and Torres Strait Islander people, and those involved in the justice system (Abraham et al, 2017;Crockford & Addington, 2017;Hawke et al, 2019;Hulvershorn et al, 2015;Lee et al, 2014;Ness et al, 2014Ness et al, , 2017Penn et al, 2013;Silverstein et al, 2021;Tilbury, 2017;Tompkins & Neale, 2018).…”