LGBTI attitudes towards and experiences of aged care: Results of an exploratory survey

Abstract

Objective To gather views of older LGBTI (Lesbian, Gay, Bisexual, Transgender and Intersex) people on their experiences and expectations of aged care. Methods An online survey of participants recruited through a large provider in NSW, Australia, and three organisations in the LGBTI community. Results Respondents were older members of the LGBTI community, with a range of kinds of experience of aged care (including as clients, workers and advocates). They were somewhat skewed towards regional areas and many reported different kinds of vulnerability. They reported feeling safe to disclose their LGBTI status when engaging with services and not having difficulties on that basis. However, most disagreed that services currently meet the needs of LGBTI people. They said visible signs of welcome, inclusive language, treating disclosures sensitively and managing relations with partners and family were most important for older LGBTI people. Their own choices about aged care would be influenced by service inclusiveness and quality. There were no clear trends by demography, vulnerability or other characteristics. Conclusions Providers should continue to focus on inclusiveness, and improve support for managing relations with family.

Going from strength to strength at the Australasian Journal on Ageing

“…Similarly, the findings from a survey of the LGBTI community emphasise the need for cultural safety, highlighting the importance of 'inclusiveness' in service provision. 4 Steps have been taken towards strengthening the education content and pathways for the aged care workforce, but education is only one of the areas requiring action. We look forward to receiving articles from researchers in the field who are developing, implementing and evaluating innovative means to improve the organisational and structural environments required to deliver optimal, culturally sensitive, person-centred care for older people.…”