Abstract:During the development of Windows Vista we had the opportunity to invest in new methods to understand user behavior. We leveraged standard usability methods to work on feature areas during development; however, we had to invent and adapt new approaches to measure holistic experiences. In this area user research methods are evolving, due to the integration of technologies and changes in the definition of a successful experience. While considering the methods that suited our needs, a user research framework was … Show more
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.