Abstract:The skills and competencies exhibited by the secretarial staff in a University setting show how vast is such secretary in the art of delivery of his/her services. A secretarial staff has been considered to be the brain box of any organisation. They are incharge of all information emanating and disseminating from the establishment; as such the role of the secretarial staff as the custodian of information in the university cannot be over-emphasized. The aim of the study was to determine the levels of the Univ… Show more
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