2005
DOI: 10.1177/0093650204273763
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Leveling the Organizational Playing Field—Virtually

Abstract: One of the most heralded features of group support systems (GSSs

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Cited by 58 publications
(4 citation statements)
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“…The cues-filtered-out perspective (Culnan & Markus, 1987) is grounded in the basic idea that the reduction in social cues (e.g., facial expressions) that typifies much computer-mediated interaction can lead to less personal communication. In some instances, this reduction in social cues is argued to be beneficial by mitigating offline status differences and encouraging interactants to focus on the content of the ideas being shared as opposed to the individuals proposing the ideas (for a review, see Rains, 2005). Yet, in other instances, reduced social cues have been argued to encourage disinhibited and antisocial behavior such as flaming (for a review, see O'Sullivan & Flanagin, 2003).…”
Section: Incivility Public Discussion and The Internetmentioning
confidence: 99%
“…The cues-filtered-out perspective (Culnan & Markus, 1987) is grounded in the basic idea that the reduction in social cues (e.g., facial expressions) that typifies much computer-mediated interaction can lead to less personal communication. In some instances, this reduction in social cues is argued to be beneficial by mitigating offline status differences and encouraging interactants to focus on the content of the ideas being shared as opposed to the individuals proposing the ideas (for a review, see Rains, 2005). Yet, in other instances, reduced social cues have been argued to encourage disinhibited and antisocial behavior such as flaming (for a review, see O'Sullivan & Flanagin, 2003).…”
Section: Incivility Public Discussion and The Internetmentioning
confidence: 99%
“…In a recent meta‐analysis, computer‐mediated teams were found to have more equal participation and influence, generate more unique ideas, and have less member dominance than face‐to‐face teams (Rains, 2005). Yet, they struggle with their intrateam processes (Cramton, 2001; Driskell et al, 2003; Thompson & Coovert, 2003).…”
Section: Theory and Hypothesesmentioning
confidence: 99%
“…They allow the observation of interactions among numerous participants. In addition, research shows that participants are more prone to express sincere opinions during online discussions than during offline discussions (Rains, 2005;Bargh, McKenna, Fitzsimmons, 2002;Min, 2007). The lack of a social presence may shield the participant from the risk associated with deliverance and may also provide the safety and convenience of a private environment -where participants dwell during a discussion -thus alleviating inhibitions which otherwise might impede their public expression (Stromer-Galley, 2003).…”
Section: Methodsmentioning
confidence: 99%