Let Me Show You How It's Done! Desktop Sharing for Distance Learning from the D. Samuel Gottesman Library

Abstract

Due to the proliferation of electronic resources, fewer users visit the library. Traditional classroom instruction and in-person consultations are no longer sufficient in assisting library users. Librarians are constantly seeking new ways to interact with patrons and facilitate efficient use of electronic resources. This article describes the development, implementation, and evaluation of a project in which desktop-sharing software was used to reach out to users at remote locations. Various ways of using this tool are described, and challenges and implications for future expansion are discussed.

Infection control professionals' information‐seeking preferences

“…23 To provide support for the use of the ever-growing electronic resources, librarians at the D. Samuel Gottesman Library used 'Web-conferencing or desktop sharing' to communicate with library patrons at a distance. 24 With the increase in digital communication, it does seem reasonable that our findings indicated ICPs' favourable perceptions of the usefulness of the Internet for locating information on infection control. However, only 13.8% (21) of ICPs had requested a librarian's assistance to guide them to appropriate online infection control resources.…”

“…Positive features of electronically accessible journals were noted as the allowance of easy exportation of graphics for presentations and quick retrieval of information for point of care . To provide support for the use of the ever‐growing electronic resources, librarians at the D. Samuel Gottesman Library used ‘Web‐conferencing or desktop sharing’ to communicate with library patrons at a distance …”

Provision of Distance Learner Support Services at U.K. Universities: Identification of Best Practice and Institutional Case Study

“…Screen sharing, co-browsing and web conferencing software enables efficient synchronous help at the point of need, whilst accommodating different learning styles (Glassman et al, 2009;Meulemans et al, 2010). Despite the increased potential of technical problems arising and movement away from the intended discussion topic, this is mitigated by the ability to clarify or refine questions (Glassman et al, 2009;Kramer, 2010).…”

“…Despite the increased potential of technical problems arising and movement away from the intended discussion topic, this is mitigated by the ability to clarify or refine questions (Glassman et al, 2009;Kramer, 2010).…”

“…Feelings of frustration, on the part of both DLs and librarians, with using e-mail to support information enquires are expressed in the literature (Glassman et al, 2009;Figa et al, 2009). However these are not mirrored in the findings of this research.…”