2010
DOI: 10.2146/ajhp100210
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Lessons learned from a pharmacy practice model change at an academic medical center

Abstract: The new practice model allowed better alignment of staff with departmental goals, expanded pharmacy hours and services, more efficient medication distribution, improved employee engagement, and a staff succession plan.

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Cited by 20 publications
(21 citation statements)
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“…Although most hospitals in the WPR followed the patient-centered integrated model, the majority of Chinese hospitals followed a clinical specialistcentered model. The clinical specialist-centered model has caused concern in the US, as clinical pharmacists in this model generally align themselves more to the medical team than the pharmacy department [45]. This hinders medication safety initiatives occurring in the hospital and a patient centered integrated model has been stated as preferable [45].…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Although most hospitals in the WPR followed the patient-centered integrated model, the majority of Chinese hospitals followed a clinical specialistcentered model. The clinical specialist-centered model has caused concern in the US, as clinical pharmacists in this model generally align themselves more to the medical team than the pharmacy department [45]. This hinders medication safety initiatives occurring in the hospital and a patient centered integrated model has been stated as preferable [45].…”
Section: Discussionmentioning
confidence: 99%
“…The clinical specialist-centered model has caused concern in the US, as clinical pharmacists in this model generally align themselves more to the medical team than the pharmacy department [45]. This hinders medication safety initiatives occurring in the hospital and a patient centered integrated model has been stated as preferable [45]. In 2009, 65 % of pharmacy departments in the US had a patient-centered integrated model, however 84 % of these pharmacy directors believed this was their future direction [38].…”
Section: Discussionmentioning
confidence: 99%
“…5 The leaders realized that there were significant opportunities for increased efficiencies and expansion of clinical services beyond daytime hours. Potential risks of such a large-scale change included resistance from stakeholders within and outside of the department and employee dissatisfaction and lack of engagement.…”
Section: Churchill's Leadership Characteristics Taking Risks and Learmentioning
confidence: 99%
“…Whether communicating to his staff or giving a speech that was broadcast across the world, Churchill utilized 4 communication principles. 5 The first principle of effective communication is the correctness of diction or the specific choice and use of words. Churchill believed that the most effective communicators reflect on the use of the best possible word.…”
Section: Clear and Simple Communicationmentioning
confidence: 99%
“…The recent practice model initiative launched by the American Society of Health-System Pharmacists (ASHP) was founded on the belief that ''hospitals and health-system pharmacists need to engage now in the development of a future practice model that is responsive to healthcare reform and the health system of the future.'' 1,2 The goal of this article is to provide an overview of how the current pharmacy practice model was built at The University of Pittsburgh Medical Center (UPMC). Pharmacy directors can use this review as an example of an effective pharmacy practice model that promotes a patient-centered concept of pharmaceutical care.…”
mentioning
confidence: 99%