Lessons Learned During Turbulent Times to Weather and Thrive in the Storm of COVID-19

Abstract

This article describes the lessons learned by our university during the global healthcare crisis of COVID-19. It highlights the agile solutions employed to continue learning under extraordinary circumstances. While we have captured the stories that allowed our students to power through this tumultuous period if they so desired, these lessons may also provide guidance to other higher education institutions not only for the current turbulent times, but also enhance their ability to pause and pivot by utilizing agile management to weather this and future storms.

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“…According to Shinde et al [2], empirical evidence indicates that firms that allocate resources towards intelligent, automated, and self-learning technologies are, in fact, generating employment opportunities. The notion that artificial intelligence (AI) will bring about modifications in work content and procedures, resulting in a transformation of job responsibilities and a requirement for ongoing education and adjustment, is substantiated by Prejean et al's research [3].…”