2019
DOI: 10.1007/s11301-019-00173-6
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Lessons from three decades of IT productivity research: towards a better understanding of IT-induced productivity effects

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Cited by 42 publications
(24 citation statements)
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References 178 publications
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“…This study used literature review guidelines, adapted from Tranfield et al (2003), to achieve the research objectives due to their completeness and comprehensiveness in conducting a systematic literature review. In addition, their guidelines have also been widely used in previous literature reviews, for example by Hamann (2017), Schweikl and Obermaier (2020), and Keding (2021). The procedure consists of three stages, namely planning the review (including research purpose and protocol development); performing the review (including literature search, criteria application, quality assessment, data extraction, and data synthesis); and documenting the review (including reporting and dissemination) (Tranfield et al 2003).…”
Section: Methodsmentioning
confidence: 99%
“…This study used literature review guidelines, adapted from Tranfield et al (2003), to achieve the research objectives due to their completeness and comprehensiveness in conducting a systematic literature review. In addition, their guidelines have also been widely used in previous literature reviews, for example by Hamann (2017), Schweikl and Obermaier (2020), and Keding (2021). The procedure consists of three stages, namely planning the review (including research purpose and protocol development); performing the review (including literature search, criteria application, quality assessment, data extraction, and data synthesis); and documenting the review (including reporting and dissemination) (Tranfield et al 2003).…”
Section: Methodsmentioning
confidence: 99%
“…Rational managers should keep investing in IT, until an additional unit of the input creates no more value than its costs, leading to a net marginal product of zero. Apart from some early studies, empirical evidence suggests that IT investment yields not only a positive gross marginal product, but even a positive net marginal product (see Schweikl and Obermaier 2020). Brynjolfsson and Hitt (2000) argue that this phenomenon is caused by complementary investments to IT like business process reengineering or the introduction of new work practices, which are not accounted for as part of the IT investment but enhance productivity growth.…”
Section: Microeconomic Theorymentioning
confidence: 99%
“…Thus, not only the IT resource itself, but also non-IT resources such as decision structures, worker skills, or supplier relations are pivotal to the successful implementation and utilization of IT (Kohli and Grover 2008;Wade and Hulland 2004). That is why the high rate of abandoned IT projects and the frequently reported inadequate return on IT investments-dating back to the Solow Paradox (Solow 1987)-are not necessarily solely attributable to the IT resource itself, but also to the non-IT resources it interacts with (Doherty et al 2012;Schweikl and Obermaier 2020). A practical example that illustrates this point is the case of FoxMeyer, which was once the fourth largest distributor of pharmaceuticals in the US.…”
Section: Introductionmentioning
confidence: 99%
“…However, these negative situations can be cushioned when educating for personal and business integrity that progressively accumulates positive attitudes and reactions that are nurtured by ethical values such as fairness, consistency and the conviction of the benefit of acting ethically (Bosch and Cavalotti 2016;Snellman 2015). In addition, various productivity factors and the risks of investment versus economic return need to be analyzed, as not everything that is carried out with great effort and dedication is profitable (Arulraj and Annamalai 2020;Schweikl and Obermaier 2020) in the latter article related to IT projects analyzing the Solow Paradox, which may tempt entrepreneurs to make unethical decisions. The continuous challenge of increasing productivity often neglects the relevance of the human and ethical factor, focusing mostly on economic profit and survival (Gandy and Mulhearn 2021;Guo and Clougherty 2020;Rashid et al 2020).…”
Section: Productivitymentioning
confidence: 99%