Lessons from thoughtswap-ing

Dickey-Kurdziolek, Margaret; Schaefer, Matthew; Tatar, Deborah; Renga, Ian Parker

doi:10.1145/1718918.1718934

Cited by 12 publications

(5 citation statements)

References 22 publications

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“…Many of the systems are based on the idea of leveraging spectators' personal hand-held devices in the interaction, to create more participatory learning situations and thus invite every student to engage in thinking activity [60]. These types of solutions can be used in various social settings to support group work, including small-group education settings [17,29], large-group education settings [19,20], or professional settings [30]. Despite these apparent differences, the different settings share the same challenge: there are clear social roles between people [e.g.…”

Section: Presemomentioning

confidence: 99%

“…Due to this, it has been shown that such tools support participation and engagement [e.g. 29,30,57], promote peer learning [43,71], create opportunities for focused discussions without side-tracking the face-to-face interactions [5,43] and improves self-expression [17,29,45]. However, there are also disadvantages which can limit how extensively such systems are used.…”

Section: Introductionmentioning

confidence: 99%

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Exploring Norm Violations and Norm Management in Collocated Synchronous Communication: Dual-channel Communication as Hybrid Space with Spillover and Asymmetries

Nelimarkka

Salovaara

2021

Proc. ACM Hum.-Comput. Interact.

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Digital tools for collocated synchronous communication, like backchannels and question management systems, are increasingly used in events and education to support interaction between performer(s) and audience. Discussions in the communication tool are prone to various unexpected interruptions which violate against the communication tools' original purpose, i.e. violating performers' expected norms. We study such norm violations and related performers' coping approaches in two 15-week-long field experiments in two elementary schools. Our results demonstrate how the collocated synchronous tools form dual-channel communication environment where both physical and digital channel are in use at the same time. We show how norm violations 'spill over' from their onset in one channel to continue in the other. However, we observed performers coping approaches were primarily focused in the physical channel. This resulted in an asymmetry of presence and delayed the performers' ability to act on violations. Our findings show that the channels in dual-channel communication are tightly interwoven and must be considered as an integrated communication space instead of two co-occurring but separate channels. We provide a framework to study norm violations and discuss implications of this framework on the design of these systems.

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Section: Presemomentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Exploring Norm Violations and Norm Management in Collocated Synchronous Communication: Dual-channel Communication as Hybrid Space with Spillover and Asymmetries

Nelimarkka

Salovaara

2021

Proc. ACM Hum.-Comput. Interact.

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“…reinforce the advantages of on-site meetings (Beaudouin-Lafon, 1999). However, there are some drawbacks, such as the high costs associated with getting people together, the excessive attention to minor issues, individual anxiety regarding how ideas will be received (Nunamaker et al, 1991), individual tension associated with being a speaker (difficulties regarding eloquence and the exposition of ideas)(Dickey-Kurdziolek et al, 2010) and lack of good meeting records. These problems often result in less productive meetings (Nunamaker et al, 1991).…”

Section: Theoretical Referencesmentioning

confidence: 99%

A collaborative working environment for small group meetings in Second Life

Silva

Garcia

2013

SpringerPlus

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This paper presents the SLMeetingRoom, a virtual reality online environment to support group meetings of geographically dispersed participants. A prototype was developed to demonstrate the feasibility of the approach using the Second Life platform. Ten additional components had to be added to Second Life environment to support group work essential activities such as participants’ communication, tasks’ and participants’ coordination, participants’ collaboration and work evolution’s perception. Empirical studies, both pilot and experiment, were developed comparing four different meeting settings: face-to-face, videoconference, stand Second Life and SLMeetingRoom. The study involved graduate students enrolled in the Interface and Multimedia discipline at the Fluminense Federal University (UFF) in Brazil. Results indicated that groups working within SLMeetingRoom environment presented similar results as face-to-face meeting as far as sense of presence is concerned and with low cognitive effort. Task completion and degree of participation were not affected by the meeting set up. It was concluded that Second Life, in conjunction with the SLMeetingRoom components, is a good tool for holding synchronous remote meetings and coexists with other electronic meeting technologies.

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“…Other interfaces afford restatements, such as annotation and anchoring tools [7,10], but do not call out this affordance explicitly. The only work we have found that explicitly supports restatement is the classroom tool ThoughtSwap [16]. Students submit ideas in response to a prompt, and then other students can pull ideas out of the "hat" and re-present those ideas.…”

Section: Related Design Workmentioning

confidence: 99%

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Kriplean

Toomim

Morgan

et al. 2012

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

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A lack of support for active listening undermines discussion and deliberation on the web. We contribute a design frame identifying potential improvements to web discussion were listening more explicitly encouraged in interfaces. We explore these concepts through a novel interface, Reflect, that creates a space next to every comment where others can summarize the points they hear the commenter making. Deployments on Slashdot, Wikimedia's Strategic Planning Initiative, and a local civic effort suggest that interfaces for listening may have traction for general use on the web.

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Lessons from thoughtswap-ing

Cited by 12 publications

References 22 publications

Exploring Norm Violations and Norm Management in Collocated Synchronous Communication: Dual-channel Communication as Hybrid Space with Spillover and Asymmetries

Exploring Norm Violations and Norm Management in Collocated Synchronous Communication: Dual-channel Communication as Hybrid Space with Spillover and Asymmetries

A collaborative working environment for small group meetings in Second Life

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