“…To consumers, corporations need to sell their products and gain a higher level of trust and loyalty from consumers (Choi, 2013;Jaganathan, Mayr, & Nagaratnam, 2014;Kang, 2014;Kim & Benbasat, 2006;Kisicek, 2018). For example, they need to persuade inner members of the necessity of structural reform of the organization such as downsizing and relieve the dissatisfaction of members for smoother structural reform (Hossfeld, 2018). Corporations also need to get support from investors in two different scenarios; 1) When corporations need to keep and sustain their business, as they need to show how their business is healthy, they need to maintain their trust and loyalty (Al-Hindawi & Naji, 2018), and 2) When corporations need to start their new a project or business, they need to show how their plan is plausible and possible and how they can guarantee profits for investors (Spinuzzi et al, 2014;van Werven, Bouwmeester, & Cornelissen, 2019).…”