Lecturers’ Organizational Citizenship Behaviours During COVID-19 Pandemic

Khalid, Shaiful Annuar; Rahman, Norhan Abd; Darus, Norizul Azida; Shahruddin, Shafiq

doi:10.24191/ajue.v17i2.13401

Cited by 7 publications

(3 citation statements)

References 14 publications

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“…Consequently, understanding why employees engage in OCB is both necessary and insightful. Educators have positive perceptions of organizational citizenship, with behaviors including suggesting improvements for the university, voluntarily assisting new lecturers, and dedicating their personal time to enhance the performance of their students and the university ( Khalid et al, 2021 ; Bastian and Widodo, 2022 ).…”

Section: The Definition Of Ocb and Cwbmentioning

confidence: 99%

The brief introduction to organizational citizenship behaviors and counterproductive work behaviors: a literature review

Fan,

Wider,

Chan

2023

Front. Psychol.

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This paper presents a literature review on the topic of organizational performance. The study conceptualizes the overall performance of the organization as comprising of organizational citizenship behaviors (OCB) and counterproductive work behaviors (CWB). While there are numerous research studies on OCB, not many have focused on how OCB and CWB affect organizational performance simultaneously. The paper provides an explanation of the OCB and CWB concepts, followed by the primary research and focus of the study. The article presents a comprehensive framework for understanding the meanings of OCB and CWB, along with an internal hierarchy. This framework will serve as a beneficial resource for working managers, academics, and researchers, who seek to optimize economic productivity through improved understanding and management of OCB and CWB.

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Section: The Definition Of Ocb and Cwbmentioning

confidence: 99%

The brief introduction to organizational citizenship behaviors and counterproductive work behaviors: a literature review

Fan,

Wider,

Chan

2023

Front. Psychol.

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“…When employees engage in Organisational Citizenship Behaviour (OCB), it increases the likelihood of their work group demonstrating superior execution, which in turn improves the overall viability of the organization (Kernodle & Noble, 2013; Schnake & Dumler, 2003). Khalid et al (2021) found that students observed significant levels of organizational citizenship behaviors (OCB) in their teachers during the COVID-19 pandemic, particularly regarding their assistance in adapting to online learning platforms.…”

Section: Introductionmentioning

confidence: 99%

Unveiling the Impact and Dynamics of Organizational Citizenship Behavior in Educational Environments: A Comprehensive Narrative Review

2023

IJFMR

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OCB is a fundamental aspect of all human organizations. This review paper aims to emphasize the significance of organizational citizenship behavior (OCB) within educational environments. Educational institutions possess leaders, employees, and tangible and intangible resources. The dimensions of organizational citizenship behavior (OCB), such as altruism, civic virtue, courtesy, consciousness, and sportsmanship, are highly significant in enhancing the strength of relationships among employees, leading to improved group performance and positive outcomes for organizations. Nonprofit service institutions, such as schools, rely on employees expressing OCB to achieve improvements in their outcomes. Organizational citizenship behavior (OCB) aims to mitigate negative behaviors and promote positive workplace behaviors. Research has demonstrated the advantages of critically analyzing the emergence of organizational citizenship behavior (OCB) in both educational leaders and teachers. This review examines the construct of organizational citizenship behavior (OCB) in educational settings, specifically addressing its role, types, existence, measurement, and importance. This study offers recommendations for policymakers, administrators, and teachers to facilitate the promotion of organizational citizenship behavior (OCB) in schools.

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“…When individuals in the organization demonstrate OCB, the group with whom they work has a greater chance of demonstrating superior execution, resulting in improved organizational viability (Kernodle & Noble, 2013;Schnake & Dumler, 2003). During the COVID 19 pandemic, Khalid et al (2021) reported students identified high levels of OCB behaviours in their teachers as they supported the transition to online learning platforms.…”

Section: Introductionmentioning

confidence: 99%

Organizational Citizenship Behaviour (OCB) In Educational Settings: A Narrative Review

Hanson

Niqab

Arif³

2022

JISR-MSSE

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Organizational citizenship behaviour (OCB) is a crucial foundation of every human organization. The main purpose of this review paper is to highlight the importance of the OCB in educational settings. Educational institutes have leaders, employees and resources (tangible and intangible). OCB dimensions, in particular: altruism, civic virtue, courtesy, consciousness and sportsmanship, have shown great significance in making associations between employees more powerful thereby improving group performance and influencing positive outcomes of the organization and improvements in school outcomes (as nonprofit service institutions) require the expression of OCB by their employees. Organizational citizenship behaviour (OCB) to stem negative behaviours and enhance positive workplace behaviours. Research has shown the benefits of critically examining the development of OCB in both school leadership and educators. This narrative review of the OCB construct focuses on the role, types, existence of, measurement of, and importance of OCB in educational settings. Implications for the next steps in the process are provided for policymakers, administrators, and teachers to promote OCB in their schools.

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Lecturers’ Organizational Citizenship Behaviours During COVID-19 Pandemic

Cited by 7 publications

References 14 publications

The brief introduction to organizational citizenship behaviors and counterproductive work behaviors: a literature review

The brief introduction to organizational citizenship behaviors and counterproductive work behaviors: a literature review

Unveiling the Impact and Dynamics of Organizational Citizenship Behavior in Educational Environments: A Comprehensive Narrative Review

Organizational Citizenship Behaviour (OCB) In Educational Settings: A Narrative Review

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