Lecciones aprendidas de la implementación de un Sistema de Información Gerencial diseñado en la Universidad de Otavalo, Ecuador

Abstract

The purpose of this paper is to analyze the essential features of a Management Information System (MIS), designed and implemented at the Universidad de Otavalo to support strategic planning, institutional evaluation, and decision making. A five-phase and fifteen-stage process was applied, along with their corresponding techniques and expected results. Based on the literature review and their experience with the implementation, the authors devised a novel MIS implementation approach, comprising the following phases: planning, information analysis, MIS design, implementation and evaluation. The MIS consisted of four main modules: teaching, research, linkages with society, and management, and was based on the client-server model. The literature review did not yield any publications that discussed truly integrated management information systems applied to university management covering the four main modules, thus confirming the originality of the work described in this paper. The MIS implementation results contributed to the improvement of the management of the university through the automation of most of the processes and activities related to institutional planning and evaluation, and considerably accelerated the processing and analysis of useful information for decision making.

Management information system, a strategic tool to enhance decision making in micro and small businesses

“…Which is reflected in the 78.1% reduction in time in analysis and generation of reports. It also agrees with 7 where it is mentioned that dashboards are tools that allow you to view relevant information, have a clear perspective of the current situation of an organization, facilitating decision making. Finally, this also agrees with 21 where it indicates that dashboards are a powerful tool for managing information, allowing you to know the current situation of companies and allowing reports to be more efficient, placing the institution in a better position compared to its competitors.…”

“…3 In addition, GIS allows the generation of reports automatically with relevant information, informing in a summarized and graphical way the current situation of the organization, obtaining a decision source that allows implementing strategies to lead the market. 7 The implementation of a management information system is an important tool in the business world, and it has a positive impact on information analysis and decision making. 8 However, there is a sector that still does not use this tool due to lack of knowledge about how to develop them and how to take advantage of their benefits, either at the enterprise level or in the cloud.…”