Learning Processes in Impact Communities

Abstract

Engagement processes are facing a lot of challenges since the boom of the IT. This is true when there is a face-to-face engagement process, but also when the ties are mostly virtual. Nowadays, access to social networks, platforms for content posting and sharing (blogs, wikis, etc.), and for collaborative work are changing the way people engage. Those tools have enriched the processes, but also initiated new challenges. Knowledge sharing and transfer are processes that occur when several factors are combined. One of them, and the most important, is the existence of human critical mass capable of thinking the world and finding ways of changing it for the better, in this specific case social entrepreneurship. The authors studied a pilot of an impact community, its path, and the challenges it has faced. They also implemented four interviews to specialists in the areas of networks, social entrepreneurship, and learning.