Learning from patients’ experiences: the case of Travellers and their experiences of using health services for skin complaints

Abstract

Linked Article: Gilhooley et al. Br J Dermatol 2019; 180:1405–1411.

Culturally sensitive neonatal palliative care: a critical review

“…Mancini and Steele 55 suggest that parents are acutely aware and in tune with different layers of communication, not just between parents and staff but also among staff. Feelings of isolation and alienation in an unfamiliar setting may be furthered if families perceive staff to be talking about them, 103 or if families perceive others around them to be receiving different levels of care. A study from the United States 104 highlighted how medical providers have been shown to demonstrate fewer nonverbal expressions of support and are less likely to offer quality care options to Black patients.…”

Culturally Sensitive Care in the Neonatal Setting to Infants Born to Parents From the Traveler Community: An Exploration of the Perspectives of Neonatal Staff

“…When faced with an admission of their infant to Neonatal Unit (NNU), parents struggle with the unfamiliar, alien environment while also dealing with the anxieties associated with the well-being of their infant (Al Maghaireh et al, 2016). Anxiety may be further heightened for Traveler parents who do not perceive themselves to be integrated into the society in which they are receiving care because of cultural barriers including perceived discrimination, personality and behavioral differences (Newton & Smith, 2019). This anxiety, coupled with Travelers' belief that health screening precipitates the onset of illness, results in delays in accessing health services (Pilson, 2011).…”

“…This anxiety, coupled with Travelers' belief that health screening precipitates the onset of illness, results in delays in accessing health services (Pilson, 2011). Health care that is not culturally sensitive may inadvertently create barriers and negative outcomes with minority groups being even less likely to seek medical attention, and inconsistent follow through on medical advice (Newton & Smith, 2019). Health care professionals need to be aware of the barriers and have the ability to provide culturally sensitive care in the neonatal setting where infants may spend months.…”