“…In particular, they note insufficient opportunities for input or exchange of information about the patients' conditions, limitations, and needs when returning home (Bull & Jervis, 1995;McWilliam, 1992;McWilliam & Sangster, 1994). In sum, current skills and opportunities for communication between staff nurses and family caregivers may be inadequate, resulting in misunderstandings that can hamper discharge planning, especially for frail elderly patients who are too physically or cognitively impaired to participate (Reiley et al, 1996a(Reiley et al, , 1996b). In sum, current skills and opportunities for communication between staff nurses and family caregivers may be inadequate, resulting in misunderstandings that can hamper discharge planning, especially for frail elderly patients who are too physically or cognitively impaired to participate (Reiley et al, 1996a(Reiley et al, , 1996b).…”