Learning from Disasters: A Management Approach

Toft, Brian; Reynolds, Simon

doi:10.1007/978-1-349-27902-9

Cited by 103 publications

(134 citation statements)

References 0 publications

Supporting

Mentioning

108

Contrasting

Order By: Relevance

“…For instance, responding organisations need to react to unexpected accidents (crisis) in an adaptive manner as well as in creative ways. To fill the gap between the rigidity of plans and the actuality of a crisis, it is finally argued that crisis simulations demand flexibility, improvisation and [41] have mentioned, we owe it to those who have lost their lives, been injured or suffered in both the King's Cross underground fire and the Daegu Subway disaster to learn the lessons and apply them to prevent similar failures in crisis response. Crisis simulations need to be designed for flexibility, improvisation, and creativity to happen, which the author believes, can contribute to solving the crisis simulations paradoxes.…”

Section: Resultsmentioning

confidence: 99%

See 1 more Smart Citation

A Critical Review of Current Crisis Simulation Methodology

Hakkyong¹,

Lee²

2011

International Journal of Contents

View full text Add to dashboard Cite

show abstract

Section: Resultsmentioning

confidence: 99%

“…Before the King's Cross fire, there had been two previous fires on wooden escalators at Green Park underground station. However, London Underground failed to learn the lessons from them [43]. This indicates that the safety culture of London Transport staff did not view fire as a legitimate threat [4].…”

Section: Escalators On the Undergroundmentioning

confidence: 99%

A Critical Review of Current Crisis Simulation Methodology

Hakkyong¹,

Lee²

2011

International Journal of Contents

View full text Add to dashboard Cite

show abstract

“…The analysis reported here draws on important early works on developing the conceptual framework of complex accidents, aimed at obtaining an understanding of the underlying causes of accidents, carried out by such authors as Turner and Pidgeon (1997), Pidgeon et al (1991), Reason (1997) and Toft and Reynolds (1994).…”

Section: Research Backgroundmentioning

confidence: 99%

Understanding organisational and cultural precursors to events

Taylor

May

Weyman

et al. 2017

Proceedings of the Institution of Civil Engineers - Forensic En

View full text Add to dashboard Cite

General rightsThis document is made available in accordance with publisher policies. Please cite only the published version using the reference above. Reviewing the collective findings from investigations into a range of major events in high-hazard industries has led to the conclusion that there is a need to develop greater resilience to the organisational and cultural causes of these events. This requires more rigorous methods for identifying disaster precursors and for supporting intervention design. A study of the organisational and cultural precursors relating to 12 major events across several industries revealed shared precursors in areas such as leadership, operational attitudes and behaviours, communication, risk analysis, learning and oversight and scrutiny. This has enabled statements of good practice to be developed, together with question sets that can be used by regulators and the industry to profile organisational risk management resilience and thereby drive organisational learning. The research shows that the processes of incubation and evolution of disaster events can be complex and exercising control therefore requires development of more sophisticated 'tools' than are currently available. It has revealed repeating patterns of failure and the importance of psychological and behavioural factors which have led to poor decision-making. Causal loop modelling is being used to capture these patterns to facilitate the design of more informed interventions. Emerging issues and new approaches being developed are discussed and examples given.

show abstract

“…The analysis reported here draws on important early work in developing the conceptual framework of complex accidents, aimed at obtaining an understanding of the underlying causes of accidents carried out by such authors as Turner, Pidgeon and Blockley (Pidgeon et al, 1991;Turner and Pidgeon, 1997), Reason (1997), and Toft and Reynolds (1994). Over the last sixty years accident models and the associated tools for event investigation can be shown to have developed from simple linear models of cause-and-effect (such as fault trees) to complex models of the whole system (see Saleh et al (2010), Hollnagel (2004) and Qureshi (2007)).…”

Section: Development Of Accident Modelsmentioning

confidence: 99%