2018
DOI: 10.1186/s12913-018-3654-0
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Lean thinking to improve emergency department throughput at AORN Cardarelli hospital

Abstract: BackgroundThroughout the world, emergency departments (ED) are characterized by overcrowding and excessive waiting times. Furthermore, the related delays significantly increase patient mortality and make inefficient use of resources to the detriment of the satisfaction of employees and patients. In this work, lean thinking is applied to the ED of Cardarelli Hospital of Naples with the aim of increasing patient flow, improving the processes that contribute to facilitating the flow of patients through the variou… Show more

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Cited by 79 publications
(83 citation statements)
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“…The proper focus on the value added to patients and the well-being improvements among hospital workers, created by a well-designed sustainable continuous improvement system, would certainly represent an enormous contribution to society. (Clark, Moller, & O'Brien, 2014) CS A10 N/A I3;I4 N/A (Colldén, Gremyr, Hellström, & Sporraeus, 2017) CS A17 N/A N/A N/A (Costa, Filho, Rentes, Bertani, & Mardegan, 2017) (Hwang, Hwang, & Hong, 2014) CS A2;A6;A17 T42; T29; T28; T20 N/A N/A (Improta et al, 2018) AR A1 T41;T30; T27; T1; T8 I1;I3 N/A (Lot et al, 2018) AR A4 T41; T29; T13; T4; T31; T30 I2;I3;I5 N/A (Mannon, 2014) CS A2;A3; T29; T27; T13 I1 N/A (Matt, Rauch, & Franzellin, 2015) AR A2 N/A I2;I3;I5 D3 (Mehdi & Al Bahrani, 2017) CS A11 T39; T8; T17 I1;I2;I3;I4 N/A (Miller & Chalapati, 2015) CS A4 T41; T30 I3 D1;D3 (Nanda, Rybkowski, Pati, & Nejati, 2017) CS A3 T31; T22 N/A N/A (Narayanamurthy, Gurumurthy, & Lankayil, 2018) CS A4;A14 T33; T2; T32; T49; T10 N/A N/A (Nayar, Ojha, Fetrick, & Nguyen, 2016) AR A2 T12; T44; T36 I3;I4 D5 (P. Simons et al, 2017) CS A11 T41;T30; T22; T17 N/A N/A (Pineda Dávila & Tinoco González, 2015) AR A7 T30; T4; T42 I1;I2;I4;I5 N/A (Poksinska, Fialkowska-Filipek, & Engström, 2017) (Fournier & Jobin, 2018) CS…”
Section: Discussion Recommendations and Conclusionmentioning
confidence: 99%
“…The proper focus on the value added to patients and the well-being improvements among hospital workers, created by a well-designed sustainable continuous improvement system, would certainly represent an enormous contribution to society. (Clark, Moller, & O'Brien, 2014) CS A10 N/A I3;I4 N/A (Colldén, Gremyr, Hellström, & Sporraeus, 2017) CS A17 N/A N/A N/A (Costa, Filho, Rentes, Bertani, & Mardegan, 2017) (Hwang, Hwang, & Hong, 2014) CS A2;A6;A17 T42; T29; T28; T20 N/A N/A (Improta et al, 2018) AR A1 T41;T30; T27; T1; T8 I1;I3 N/A (Lot et al, 2018) AR A4 T41; T29; T13; T4; T31; T30 I2;I3;I5 N/A (Mannon, 2014) CS A2;A3; T29; T27; T13 I1 N/A (Matt, Rauch, & Franzellin, 2015) AR A2 N/A I2;I3;I5 D3 (Mehdi & Al Bahrani, 2017) CS A11 T39; T8; T17 I1;I2;I3;I4 N/A (Miller & Chalapati, 2015) CS A4 T41; T30 I3 D1;D3 (Nanda, Rybkowski, Pati, & Nejati, 2017) CS A3 T31; T22 N/A N/A (Narayanamurthy, Gurumurthy, & Lankayil, 2018) CS A4;A14 T33; T2; T32; T49; T10 N/A N/A (Nayar, Ojha, Fetrick, & Nguyen, 2016) AR A2 T12; T44; T36 I3;I4 D5 (P. Simons et al, 2017) CS A11 T41;T30; T22; T17 N/A N/A (Pineda Dávila & Tinoco González, 2015) AR A7 T30; T4; T42 I1;I2;I4;I5 N/A (Poksinska, Fialkowska-Filipek, & Engström, 2017) (Fournier & Jobin, 2018) CS…”
Section: Discussion Recommendations and Conclusionmentioning
confidence: 99%
“…2 The rise of chronic diseases, alongside the need to improve the effectiveness, equity, and sustainability of healthcare systems, has required innovation among care services. [3][4][5] Many approaches have been proposed for the treatment and management of chronic diseases, 6,7 and innovative methodologies have been introduced to reduce waste in healthcare processes [8][9][10] and support decision-makers in the evaluation of technologies and in the choice of appropriate therapies. 11,12 Healthcare is rapidly generating big data (so-called both for its volume and its complexity and range) that can be exploited to derive new knowledge regarding patient care, compliance, and various regulatory requirements.…”
Section: Introductionmentioning
confidence: 99%
“…To support hospital managers to cope with the third and the fourth groups of factors affecting the ED waiting times, some scholars have proposed operation or lean management approaches [42,43]. Whilst to cope with the first two groups of factors, many scholars suggested to rearrange primary care or healthcare pathways.…”
Section: Introductionmentioning
confidence: 99%