2011
DOI: 10.1108/20401461111135019
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Lean Six Sigma: the contribution to business excellence

Abstract: PurposeThe purpose of this paper is to examine how quality award‐winning organisations have used lean Six Sigma to assist their efforts to improve their business excellence scores.Design/methodology/approachThis paper uses a case study approach and uses data collected by interviews and at public workshops. In addition, publicly available materials such as award applications were also examined. Two organisations were studied, one in New Zealand and one in the USA.FindingsThe results show that lean Six Sigma can… Show more

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Cited by 88 publications
(66 citation statements)
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“…In fact, deploying Six Sigma in isolation cannot remove all types of waste from the process, and deploying Lean management in isolation cannot control the process statistically and remove variation from the process (Corbett, 2011). Therefore, some companies have decided to merge both methodologies to overcome the weaknesses of these two CI methodologies when they have been implemented in isolation and to come up with more powerful strategy for CI and optimizing processes (Bhuiyan et al, 2006).…”
Section: Introductionmentioning
confidence: 99%
“…In fact, deploying Six Sigma in isolation cannot remove all types of waste from the process, and deploying Lean management in isolation cannot control the process statistically and remove variation from the process (Corbett, 2011). Therefore, some companies have decided to merge both methodologies to overcome the weaknesses of these two CI methodologies when they have been implemented in isolation and to come up with more powerful strategy for CI and optimizing processes (Bhuiyan et al, 2006).…”
Section: Introductionmentioning
confidence: 99%
“…To leverage the potential of the DMAIC methodology in a setting like local government, reflective learning practices need to be embraced at the organisational, cultural, team and individual level. Corbett (2011), responding to calls by Cameron & Barnett (1999) for further research into 'congruence between organisational mindset and action' (Corbet, 2011 p. 118), investigated organisations that combined LSS with business excellence frameworks such as the Baldrige Criteria for Performance Excellence (BCPE). The findings suggest that in combining approaches, BCPE could be used to provide an overarching structure for LSS, with LSS making a positive contribution to a culture of continuous improvement within an organisation.…”
Section: Evolution Of Lean Six Sigma In Not-for-profit Organisationsmentioning
confidence: 99%
“…The heart of TPS is the employees, by whom Lean objectives are realized, under the coaching of management (Assarlind, Gremyr, & Backman, 2012;Smalley, n.d.). While complex problems may be typically addressed with the Six Sigma methodology, Lean initiatives more frequently address "every day waste," which draws upon the participation of the broader base of employees (Corbett, 2011).…”
Section: The Second Principle Of the Toyota Productionmentioning
confidence: 99%
“…Understanding and controlling the pertinent inputs facilitate solutions, which optimize process outputs (Oguz et al, 2012). Six Sigma originated as a quality focus for reducing process variation (Assarlind et al, 2012;Chiarini, 2011), leading to near zero breaches of specification limits, and thereby, near zero defects (Corbett, 2011;Mayeleff et al, 2012;Oguz, Kim, Hutchinson, & Han). The Six Sigma approach can be used to reduce variation about the target, realign the process center with the target, or both (Antony, 2011;Dumitrescu & Dumitrache, 2011).…”
Section: Six Sigmamentioning
confidence: 99%
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