Lean Six Sigma (LSS): an implementation experience

Chakravorty, Satya S.; Shah, Anuj

doi:10.1504/ejie.2012.044813

Cited by 74 publications

(58 citation statements)

References 17 publications

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“…The first integration of Lean and Six Sigma was in the USA in the George group in 1986 (Chakravorty & Shah, 2012;Vinodh et al, 2012). Furthermore, LSS has been successfully deployed in many organizations in the manufacturing sector followed by other organizations in the service sector.…”

Section: Literature Reviewmentioning

confidence: 99%

A Lean Six Sigma program in higher education

Svensson

Antony

Baessa

et al. 2015

International Journal of Quality &Amp; Reliability Management

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Purpose – The purpose of this paper is to contribute to the body of Lean Six Sigma (LSS) knowledge within the field of higher education institutions. The paper will review the initial phase of an implementation and highlight future challenges of applying the LSS method in a complex transactional environment. Design/methodology/approach – The observations presented in this paper originate from rolling out a large LSS implementation at a recently established university. The paper is supported with secondary data from literature. Findings – The implementation of LSS methodology at King Abdullah University of Science and Technology has resulted in improvements in business processes and efficiency. This has been achieved through project execution and training programs. Approximately 350 staff members have completed awareness training, 50 yellow belts and 150 green belts have been trained, and the first round of seven black belts have completed training of which two have completed certification. Research limitations/implications – This paper is based on an empirical study of a single instance and the authors’ experiences as practitioners. Originality/value – This paper is the first description of what is believed to be one of the largest implementations of LSS in higher education.

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Section: Literature Reviewmentioning

confidence: 99%

A Lean Six Sigma program in higher education

Svensson

Antony

Baessa

et al. 2015

International Journal of Quality &Amp; Reliability Management

View full text Add to dashboard Cite

show abstract

“…The seven wastes are: motion, overproduction, over processing, lead time, rework, inventory and defects (Chakravorty and Shah, 2012;Lee and Wei, 2009;Bhuiyan et al, 2006;Vinodh et al, 2011). In addition, two more types of waste have appeared in literature recently as stated by Vinodh et al (2012): underutilization of people's creativity and environmental waste.…”

Section: Introductionmentioning

confidence: 99%

“…Six Sigma is a statistical methodology that aims to reduce variation in any process (Chakravorty and Shah, 2012;Naslund, 2008), reduce costs in manufacturing and services, make savings to the bottom line, increase customer satisfaction (Drohomeretski et al, 2013;Shah et al, 2008;Manville et al, 2012;Naslund, 2008), measure defects, improve product quality, and reduce defects to 3.4 parts per million opportunities in an organization (Lee and Wei, 2009;Chen and Lyu, 2009). These are done through powerful analytical and statistical tools and techniques such as Quality Function Deployment (QFD), Failure Mode and Effect Analysis (FMEA), Statistical Process Control (SPC), Design of Experiments (DOE), Analysis of Variance (ANOVA), Kano Model, etc.…”

Section: Introductionmentioning

confidence: 99%

“…The popularity and the first integration of LSS were in the USA in the George Group in 1986 (Chakravorty and Shah, 2012;Vinodh et al, 2012). However, the term LSS was first introduced into literature around 2000 LSS teaching was established in 2003 as 666 BPMJ 21,3 part of the evolution of Six Sigma (Timans et al, 2012).…”

Section: Introductionmentioning

confidence: 99%

“…Moreover, the role of DMAIC in LSS is as a framework and a solid base for successful implementation (Chakravorty and Shah, 2012). Pickrell et al (2005) argued that LSS uses the Six Sigma framework as a platform for initiatives in conjunction with Lean principles and tools.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

A systematic review of Lean Six Sigma for the manufacturing industry

Albliwi

Antony²,

Lim

2015

Business Process Management Journal

247

281

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to explore the most common themes within Lean Six Sigma (LSS) in the manufacturing sector, and to identify any gaps in those themes that may be preventing users from getting the most benefit from their LSS strategy. This paper also identifies the gaps in current literature and develops an agenda for future research into LSS themes. Design/methodology/approach -The following research is based on a review of 37 papers that were published on LSS in the top journals in the field and other specialist journals, from 2000 to 2013.Findings -Many issues have emerged in this paper and important themes have cited which are: benefits, motivation factors, limitations and impeding factors. The analysis of 19 case studies in the manufacturing sector has resulted in significant benefits cited in this paper. However, many gaps and limitations need to be explored in future research as there have been little written on LSS as a holistic strategy for business improvement. Practical implications -It is important for practitioners to be aware of LSS benefits, limitations and impeding factors before starting the LSS implementation process. Hence, this paper could provide valuable insights to practitioners. Originality/value -This paper is based on a comprehensive literature review which gives an opportunity to LSS researchers to understand some common themes within LSS in depth. In addition, highlighting many gaps in the current literature and developing an agenda for future research, will save time and effort for readers looking to research topics within LSS.

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Interactive Process Mining-Induced Change Management Methodology for Healthcare

Ibáñez-Sánchez

Wolf

2020

Interactive Process Mining in Healthcare

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Lean Six Sigma (LSS): an implementation experience

Cited by 74 publications

References 17 publications

A Lean Six Sigma program in higher education

A Lean Six Sigma program in higher education

A systematic review of Lean Six Sigma for the manufacturing industry

Interactive Process Mining-Induced Change Management Methodology for Healthcare

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