Leadership Style and Interpersonal Communication of Employee Satisfaction and It’s Effect on the Employee Performance

Abstract

This study aims to determine the relationship between leadership style, interpersonal communication to employee job satisfaction and its effect on employee performance. The method used in this study is path analysis with SPSS application version 21. These results indicate that the relationship of leadership style on employee job satisfaction has a contribution of 0.24, while the relationship between leadership style on the performance of employees have a contribution of 0.279. In addition, the relationship between interpersonal communication on employee job satisfaction has a contribution of 0.131, whilst the relationship of interpersonal communication on the employee's performance has contributed of 0.448. The employee satisfaction relationship to employee performance has a contribution of 0.185. As for the total effect of leadership style through employee satisfaction on the performance of employees have a contribution of 0.323 and the total effect of interpersonal communication through employee satisfaction to employee performance has contributed 0.472.

The Relationship Between Education, Job Satisfaction, and Work Motivation to Work Productivity (Investigation on Workers in the Welding Section of Rack Production at Ud. King Rack, Surabaya, Indonesia)

“…This result also in line with other studies which stated that job satisfaction does not influence the job performance of service workers on McConnell Dowell Services Company (Parlaungan and Ramadhan, 2019). Similar research results were also found by Kulachai et al, (2018), Putri (2018), and Husein and Hanifah (2019) who stated that job satisfaction did not significantly influence job performance.…”

The effect of performance appraisal on job performance in governmental sector: The mediating role of motivation

“…For example, the transformational "democratic" leadership style might enhance the job performance more than other styles such as transactional leadership. Moreover, according to a study conducted by Putri (2018) to figure out the relationship between leadership and some factors such as interpersonal communications, job satisfaction, performance and motivation, the researcher found a significant positive relationship between leadership styles and employees' motivation and performance which lead to higher productivity. Also, the researcher elaborated and recommended to adopt more than of style of leadership to satisfy most of the employees.…”

Charismatic Leadership and Job Performance: Mediation of Interpersonal Communication and Moderation of Leader Vision

“…Researchers claim that adopting the CHRL style in the light of interpersonal communication and leader vision is pivotal and very much needed to enhance the JP in organizations (AlKayid et al, 2023;Edgar et al, 2021;Le Blanc et al, 2021;Putri, 2018). Most of the studies suggested that the charismatic leadership style positive impact on job performance (Kirkpatrick & Locke, 1996).…”

“…This can lead to increase the job performance. On the other hand, if leaders communicate in a vague, confusing, or uninspiring way, they are less likely to be effective (Putri, 2018;Singh, 2014). Therefore, the quality of interpersonal communication can also affect the way that followers perceive the leader's charisma (Men et al, 2021).…”

“…Previous studies investigate that charismatic leaders bring about change in their follower's behavior, attitude, and outcomes through interpersonal communication (Crant & Bateman, 2000). The Organizational behavior researchers introduce different intervening roles of interpersonal communication with leadership styles and different employee outcomes (Mukhtar et al, 2020;Putri, 2018;Singh, 2014). Furthermore, past studies investigate positive and significant associations between stated variables and examine employees' job satisfaction, and job burnout from another industry perspective (Awad & Alhashemi, 2012;Wright, 2011).…”