“…Social intelligence is the ability to listen to, to anticipate, to dialogue, to integrate, to care and to work with other people (Doz & Kosonen, 2010;Paulin, 2014). It means that the digital leader should be user-centered and handling with employees and customers with emphaty (Albrecht, 2017;Bosch, Hentschel & Kramer, 2018;Hanschke, 2018;Hearsum, 2015). Good negotiation skills belong also to social intelligence (Hammermann & Stettes, 2017).…”