Leaders' Machiavellianism and subordinates' task performance: a multilevel investigation

Abstract

PurposeThis study aims at analyzing the detrimental cross-level serial effects of leaders' Machiavellianism and abusive supervision on subordinates' burnout and task performance. The general aggression model and conservation of resources theory guide our research model.Design/methodology/approachThe authors developed a multilevel design and used multisource data. The authors collected data from 50 bank branches located in Pakistan. A total of 50 branch supervisors participated, which yielded 200 supervisor-subordinate dyads. Machiavellianism was self-assessed by the supervisors who further rated the specific task performance of each of their respective subordinates. Burnout and abusive supervision ratings were provided by the subordinates. Abusive supervision scores were aggregated at the group level.FindingsMachiavellianism has an indirect negative effect on individual-level task performance through the serial cross-level mediating effects of abusive supervision at the group level and attendant individual-level burnout.Practical implicationsFindings provide practical implications for the management of task performance and human resources.Originality/valueThis study offers a comprehensive cross-level model to analyze the effect of Machiavellianism on group-level and individual-level outcomes known to affect the effectiveness of leaders.

Job resourcefulness, job crafting and task performance in a post-COVID-19 context: a diary study on tour and travel frontline employees

“…Previous studies have documented job crafting as a spontaneous and unplanned phenomenon, which is a person’s future-oriented behavior focused on person-job fit (Tims and Bakker, 2010). Similarly, our findings add to the literature on task performance by identifying its daily determinants (Saleem et al ., 2023b), thus exploring pathways to enhance it (Saleem et al ., 2023a).…”